IT department policies, misconfigurations, and outages can all impact your ability to send and receive email reliably. When issues come up and you start getting bounces or missing messages, ExchangeDefender Bypass enables you to send and receive email that bypasses our infrastructure entirely. This way you can remain secure and productive.
Every now and then you will need to receive an email from someone that is on a compromised/spam network, or you’ll have to get an attachment that is blocked by corporate policy, or a domain with misconfigured SPF/DKIM domain – we see it every day and it’s incredibly frustrating for the users. On one hand, you have to adhere to the company IT policy but you also have to get the work done and many resort to using freemail systems that shouldn’t be allowed on corporate networks under any circumstance or maybe you’re just signing up for something online and don’t want to deal with the SPAM that will probably come with it.
Bypass Addresses are available to all ExchangeDefender Pro clients at https://admin.exchangedefender.com.
Simply login with your credentials for ExchangeDefender Admin portal, select “Bypass Addresses” under My Account, and click on the ” + Add New” button.
That’s it. The system will generate a random disposable email address and any mail delivered to it will automatically be passed on to the real address you select. It takes less than a minute for it to go live!
Once you’re gotten the email you’re expecting, you can return to the admin portal and delete the address. If you’ve created an email address for an e-commerce site or something that will likely generate a lot of SPAM, you can deactivate the email address and mail sent to it will not be delivered to your inbox. If at some point in the future you need to get email at that address again (forgotten password, two factor authentication, etc) your address is permanently attached to your account and can be reactivated in less than one minute.
If you are getting bounces or non-delivery receipts when you send email to a specific recipient they might be blocking you as a matter of IT policy. Frequently these are domain-wide blocks due to abuse or IP level blocks due to suspicious network traffic, and at times they are random and associated with outages or IT issues.
ExchangeDefender Bypass Outbound feature enables you to send an email from your name/address in a way that bypasses our infrastructure entirely.
Bypass Outbound is available to all ExchangeDefender Pro clients at https://admin.exchangedefender.com. Simply login with your credentials for ExchangeDefender Admin portal, select "Bypass Addresses" under My Account, and click on "I have problems sending emails"
Here you can compose your message, attach anything you may need to, and select which address the message will return to when your recipients hit reply.
Please note that bypass is only available for person-to-person emails and is not allowed for commercial or unsolicited purposes.