Setting Up Your ExchangeDefender Admin Portal
Recently I have been receiving calls from new and existing partners in regards to the process of setting up their ExchangeDefender Admin portals, specifically ExchangeDefender Essentials. It has been a long time since most of you have had to create your Service Provider portal, but with the addition of ExchangeDefender Essentials there has been an influx in the creation of Service Provider portals. So consider this a refresher course!
As many of you know, ExchangeDefender is a very robust product; therefore we provide an entirely separate portal to manage anything ExchangeDefender related. When you sign up to become a partner with ExchangeDefender you are immediately sent credentials to our support portal. The support portal is where you order all of your services, including the initiation of your Service Provider portal.
There are two separate admin portals for ExchangeDefender, one for the full version and one for the Essentials version. If you have not already created each portal, I encourage you to go ahead and create the remaining one or both; the process is simple and takes just a few minutes.
To create the Essentials portal
· Login to your Support Portal
· Click on the Service Manager Tab
· At the very bottom of the page there is an option for ExchangeDefender Essentials, click subscribe.
· Then click the plus sign.
· Next, the Second page of the order form will ask you for a MSP ID; this will be your username, so we suggest using your company name. You will also be asked for a product name, you may choose anything you’d like, some examples include ownwebnow filtering service, ownwebnow email security service, and ownwebnow cloud security solution.
· The next screen will finalize your order and the credentials for https://admin.exchangedefender.com will be sent to you.
· If you haven’t already created a portal for the full version of ExchangeDefender, go back to the support portal, click on the service manager, and on the right hand side there is a box with a list of services, click on New ExchangeDefender SP. You will be asked for the same information, but your MSP IP will have to be a variation of your previous MSP ID. So if you used your company name, you will need to add something additional to it, if you are incorporated I suggest using ownwebnowinc, or ownwebnowcorp, whatever works best for you.
If you have not created your admin portals and you’re looking to sign up for Hosted Exchange, there is no need to create an admin portal, the portal will automatically provision for you once you have ordered your Hosted Exchange accounts.
I hope this clears up any ambiguity, if you have any questions, please feel free to contact me directly at: Anastasia@ownwebnow.com or by phone , 877-546-0316 x739.
Anastasia Wiggins
Partner Communications Manager, ExchangeDefender
(877) 546-0316 x739
Anastasia@ownwebnow.com