HTML Support for Shockey Monkey Emails

We have received a handful of reports from users where HTML emails sent to their Shockey Monkey portal would have blank content in the ticket. We were able to successfully replicate the issue and resolve it. Unfortunately, this change will have to be tested thoroughly over the next few weeks before it is rolled out to all portals.

If you are a partner who would like the change to immediately be propagated to your portal then please open a support request at https://support.ownwebnow.com.

Travis Sheldon
VP of Network Operations, ExchangeDefender
(877) 546-0316 x757
travis@ownwebnow.com