ExchangeDefender Exchange Account Lockout

ExchangeDefender is relieved to announce the availability of automated account lockout notifications. Our clients now have the ability to automatically locate, secure, and unlock email accounts that have been locked down due to too many bad login attempts.

You will now notice a red lock icon next to any accounts that have been locked out and you can choose how to proceed in terms of restoring account access:

Password hacking and guessing is rampant, and has only been getting worse through 2018. Thankfully, we’ve automated the process of unlocking and changing authentication credentials in 2019.

However, there is a special case in which just “Unlock Only” option may be the best.

Suppose you have a power user that has a desktop at work, at home, a laptop or two, 2 iPads, iPhone, Galaxy S9 and a miscellaneous other device that is set to sync mail every minute. Totally not talking about our CEO. But suppose that is the case and you just changed the password – well if all these other devices are trying to authenticate with the old password you may actually trip your corporate policy for the unlock limit and lock the account again.

We hope this automated system will save our partners a ton of time and make managing security and security incidents a breeze. We wish we could have delivered this much sooner but as anyone involved in cybersecurity will tell you, priority #1 is always mitigation of the issue (which we’ve done through all our Exchange 2016 UI and management discussed in our webinars).

This feature will go live later this week (Feb 21, 2019) – please give us feedback and suggestions on what more we can do to give you more power or save you time.