February 2007

ExchangeDefender v3 UI Update got rolled earlier this week and we’re still working out some of the issues with the layout and the way information is presented. Overall the system is stable and we’re working on the documentation side of things at the moment. I believe we’re just a few days away from a public availability so please stay tuned.

Earlier this morning we identified an issue with our load balancing network and moved to quickly update the firmware and restart the services. This emergency maintenance window has caused delays between 5 and 15 minutes accross our entire network between 10:00 – 10:30 AM EST (13:00  – 13:30 GMT).

This window was not planned and did not affect everyone at the same time. As we applied the load balancer firmware update and cycled the mail currently being processed on that network was temporarily disconnected from the Internet. As soon as the load balancer restarted the normal operation resumed.

While it is unlikely that anyone would have noticed this outage we felt it was important to let you know every time our service is affected.

We’re quite happy to announce the launch of Own Web Now forums. With the launch of ExchangeDefender v3 we wanted to form a closer relationship with our partners and clients – depending on how folks take to the forums we will expand them to provide support and discussion of our other products.

If you have a suggestion for features to be included with ExchangeDefender v3 please sign up for the forums:

http://www.ownwebnow.com/forum

If it would make it easier to follow via RSS you can subscribe to it here.