March 2007

ExchangeDefender v3 has replaced the old ExchangeDefender v2. This release is a big source of pride for us is that the interface guidance was given by actual ExchangeDefender users who wanted to be more efficient as they go through the mail. We’ve managed to simplify the interface even further to really make security management as seamless as possible.

Don’t believe me? Check out this video: ExchangeDefender v3 Video Tour (5 minutes)

Once you’re done watching the video, get the guide/manual. You won’t need it, ExchangeDefender v3 is way too easy to use but some people like to hold paper and we understand.

Thanks to all that made this release possible, in particular three folks outside OWN that worked very hard to bring you this thing: Rich Walkup, Judy Schmidt and Pablo Averbuj. It is absolutely amazing when your own customers take the time to improve the product because they like what it does and want it to work better: and to that end thanks to all the customers for all the feedback, guidance and testing. Thank you for helping us get to this point.

What’s next? Well, MSP stuff this week, agents hit next week, Live Archive feature (which is absolutely revolutionize how you think about SMB messaging continuity) and more all coming online over the course of the next month or so. The goal behind ExchangeDefender v3 is ambitious – we aim to be the most feature-packed easy-to-use, over-hyphenated mail security service out there!

First of all thank you all for testing ExchangeDefender v3. We have received a ton of feedback which we look forward to integrating into the product very rapidly. After all, that is why we took such a long time to redesign the service – to make it more responsive to both security and business needs.

Tomorrow (Thursday, March 22, 2007) the new ExchangeDefender v3 interface will become the default interface for all ExchangeDefender users, administrators and managers. Attached is a PDF guide that you are welcome to distribute to your users and system administrators. If you would like to brand it you are more than welcome to download the Microsoft Word 2007 document from here and apply your own themes and branding:

PDF: http://www.ownwebnow.com/downloads/ExchangeDefender-v3-Guide.pdf
Word: http://www.ownwebnow.com/downloads/ExchangeDefenderGuide.docx

Additionally, we have two conference calls this week targeted specifically at our resellers, MSPs and system administrators. Even though ExchangeDefender is easily the most widely used SMTP security software for managed service providers, the v2 version of it was not very MSP friendly. As a result ExchangeDefender v3 was designed from the ground up with MSP plugs and APIs. I would like to invite you to the two conference calls I will be holding this week to both invite you to our MSP beta control panels (official launch March 30th) and discuss just where we are heading with MSPs in the coming year. These calls are happening tomorrow and Friday, to register please go here:

Registration URL:
http://www.ownwebnow.com/launch.asp
Event 1: Thursday, Mar 22 — 23:00 – 24:00 GMT (4PM – 5PM PST, 7PM – 8PM EST)
Event 2: Friday, Mar 23 — 14:00 – 15:00 GMT (9AM – 10AM EST)

I hope to see you there. Both events are optional and represent our efforts to work closer with our partners and provide the information and support you have asked for. V3 is just the first step.

Better late than never; I know I told you to expect this last week but it took us several days to think up a clever URL:

ExchangeDefender v3:

http://v3.exchangedefender.com

The site functions and looks very much like the current v2. There are more features, certain features actually work and the entire framework integrates into the overhaul that ExchangeDefender went through in the November – January timeframe. Please pardon the caps:

THIS SITE USES LIVE DATA.

The purpose of the site is to give you an idea of the new look, new features, new direction we are taking with the product. I hope you can take a moment to take a look at the site, tell us what you like, what you don’t like, and what you want more of. We have rewritten much of the stuff from scratch to provide for realtime updates across our global network and that will allow us to provide applications that both users, administrators and managed service providers are asking for.

The official and only place to ask questions and provide v3 feedback are the Own Web Now forums; To register for the forums please go to: http://www.ownwebnow.com/forums and click on register. Email support@ownwebnow.com the username you selected during the registration and they will approve you.

The code is live, working and functional. We expect this to replace the current control panels by the middle of next week. Expect emails from me with documentation, kb site, videos, and so on over the next week or so.

Remember that today is the big ExchangeDefender v3 Conference Day. We’ll have four phone conference sessions for partners and customers to ask questions and provide feedback on what you’d like to see ExchangeDefender. We’ll be sharing our roadmap for the next year and the new direction that ExchangeDefender will be going in.

Event 2: 14:00 – 15:00 GMT (9AM – 10AM EST)
Event 3: 17:00 – 18:00 GMT (Noon – 1PM EST)
Event 4: 23:00 – 24:00 GMT (4PM – 5PM PST, 7PM – 8PM EST)
Event 1: 6:00 – 7:00 GMT (1AM – 2AM EST), Wednesday, March 7th

You should have received an invitation along with the conference phone numbers and access codes. If you have not received an invitation please contact us directly for access.

Update on the v3 announcement by tomorrow after we discuss it with our partners and customers.