New ExchangeDefender Reports! (Part 1)

New ExchangeDefender Reports are out! We have worked hard to bring the new reporting functionality to you and we hope you like the new information we are providing as well as what we are allowing you to remove from the report:

If you pardon the eraser tool you will notice that the layout of the reports has changed slightly and you will also notice some more information showing up in an unobtrusive way. So let’s look at the improvements:

• Summary Guide – Top right blue box “You are reading an email summary…” has been the most demanded feature by our customers and partners alike because  it gives you single-click access to the ExchangeDefender portal. Click on the link to access your settings, searchable quarantines and more.
• Email Activity Stats – Directly above the SPAM quarantines. This new summary field is showing you the total activity during this reporting period and helps address those “we are not receiving any email” complaints that users tend to feel once ExchangeDefender comes to life. 
• Warnings & Caveats –  Bottom of the message. There are two warnings so let’s look at them carefully. “You chose to be notified of all SPAM quarantines.” is printed when you chose to receive full/complete SPAM reports. If you have a ton of email addresses and aliases it can get annoying to scroll down rows and rows of email addresses that never receive email just to see “No messages in this quarantine” so we gave you an option to suppress empty quarantine reports. Second warning is to let the user know that these reports do not include viruses, address book attacks, NDR storms, mailbox floods, mailbombs and other causual Internet annoyances. On a daily basis we only accept and process up to 80% of the inbound mail, most of the 20% being part of multiple RBLs or confirmed SPAM content. Majority of that 20% is dismissed anyhow! 
• Branding – Background, messages and logo are now brandable. If you are a service provider you can make this your own!

That’s all for the user facing problems! Stay tuned for the Administrator reports tomorrow!

Note: We addressed a bug in the reports that did not print a header message for the SureSPAM category. If you received a report prior to 8 AM EST on Monday, September 17th, you would have noticed your SPAM and SureSPAM bundled together.. After 8 AM EST you will see both quarantine contents broken down individually.