Enhanced SPAM filtering engine now online

Over the weekend we deployed a few enhancements to the antispam engine and hopefully starting tomorrow you should see far less junk in your Inbox. We have been testing this engine in parallel and have not seen a significant increase in false positives so we are positive this will be an improvement in overall performance and filtering rates.

As usual, if anything slips please forward it to spam@ownwebnow.com

Note on the forwards:

In the event that an obvious SPAM message gets through ExchangeDefender and into your mailbox, you can forward it to us at spam@ownwebnow.com for further inspection. There are times that the SPAM you received was from a source that is not known for spamming or that the message just did not contain enough obvious junk content to be filtered through. We also ask that you forward inline SMTP headers (in Outlook right click on the message in the listing, select Message Options and copy Internet headers) to us so we can verify that the message indeed passed through our network and that it was not released by one of your coworkers that it was cc’ed to (this happens all the time, someone releases the message from a familiar looking sender/subject and its a SPAM that was either cc’ed or bcc’ed to everyone in the organization). For 4.0, we are working on an Outlook addin.

If you are one of our partners and would like to hide the ownwebnow.com domain name, you can have messages sent to spam@exchangedefender.com. If you would rather give your customers your own address just create a mail enabled contact in your organization and forward it to either alias. Be advised that we may sometimes reply from that address in which case they will see our company name and our contact information – however, this is very infrequent! (mostly when people forward a few dozen identical items to which they have obviously subscribed to, such as popular newsletters, shopping sites, etc)