Centralized Service Control Panels

Many of you have been looking forward to this day, and I am glad to announce the launch of OWN Service Manager dashboard for centralized management of all our services:

You can access this service in our Support Portal right now by clicking on Service Manager tab at the top. If you don’t see this tab, you are not a Client Admin (someone on your staff can give you access)

The entire system is centralized and linked in our process: billing, invoicing, support, documentation, fulfillment and projects are all tied to this service panel. This means that we can integrate all of these services with third party PSAs, offer our support direct to your clients under your own brand/label… I hope this gives you an idea what we are going to work on for the rest of 2009 🙂