Hosted Exchange and Exchange Essentials 2010 by Domain

I just got great news from Hank (our VP of Development) and his guys. They have completed the Service Manager enhancement that will allow our partners and Shockey Monkey users’ clients to view Hosted Exchange/Exchange Essentials 2010 mailboxes by domain.

Doing our quarterly feedback outreach last quarter we found that this one of the big pain points in managing items on our infrastructure and we’ve been able to address it. I’ll take this opportunity to walk you through how to enable it for yourself (this is a per user setting, and the user must have “Client Admin” or higher permissions).

Once you have logged into our support portal or your Shockey Monkey portal click on “Options”.

Once on the “Options” page scroll all the way to the bottom and select “group accounts by domain”.

Now you are set to go back to the Service Manager and see your changes. You will be presented with a collapsed drop down that contains all of your domains hosted with us in our two Exchange environments. If you are missing a domain please submit a support request letting us know and we will get you squared away.

I hope you guys enjoy this change, as I know it was a fairly common request.

Carlos Lascano
VP Support Services, ExchangeDefender
carlos@ownwebnow.com
(877) 546-0316 x737