ExchangeDefender NOC & Android App

Many partners have expressed over and over again that we needed to provide an intuitive method to deliver outage notifications and reports to partners. A majority of partners requested email alerts for outage notifications, which sadly will never happen for two reasons:

1. If your server is down, there is no point in emailing you to tell you that your server is down

2. Email message delivery isn’t guaranteed and is extremely taxing compared to more efficient methods.

With the above points in mind, we created our NOC page with an overview glance of any service issues for the week and an RSS feed along with it. Next, we integrated our NOC with our Twitter account. Now, we introduce the native android app for push-based notifications from our NOC.

Using you support.ownwebnow.com credentials, you would authenticate to the service and then select the categories / services that you would like to receive alerts for.

Once you update your alert preferences, they’ll be saved remotely for use by any device that signs in with your credentials.

The application is in it’s final testing stages and UI design. It’s expected to be published in the android play market place by next week.

Travis Sheldon
VP, Network Operations, ExchangeDefender
(877) 546-0316 x757
travis@ownwebnow.com