Beware of Toll Road Text Scams: Protect Yourself from Fraudulent Charges

Lately, scammers have been targeting drivers with deceptive messages about unpaid tolls, a tactic known as “smishing.” These fraudulent texts often claim you owe money for tolls and urge immediate payment to avoid penalties. They typically include a link that, when clicked, leads to a phishing site designed to steal your personal and financial information.
How the Scam Works:
- Deceptive Messages: You receive an unsolicited text stating you have unpaid tolls, sometimes specifying an amount owed and threatening late fees.
- Phishing Links: The message includes a link directing you to a fake website resembling an official toll agency’s site, prompting you to enter sensitive information.

Recent Incidents:
Texas: The Texas Department of Transportation (TxDOT) warned about fraudulent texts targeting toll users, emphasizing that legitimate communications do not come via text messages.
Bay Area, California: A surge in FasTrak scams has been reported, with fake texts demanding toll payments and threatening penalties. Authorities advise against clicking on suspicious links, as FasTrak does not communicate via text message.
Protective Measures:
- Avoid Clicking Links: Do not click on links in unsolicited texts.
- Verify with Official Sources: Contact the tolling agency directly using known contact information to confirm any claims.
- Report Suspicious Messages: Use your phone’s “report junk” option or forward the message to 7726 (SPAM).
- Monitor Accounts: Regularly check your toll accounts for unauthorized charges.