Introducing ExchangeDefender Phishing Firewall Beta (SEE PICS)
As you may have noticed, we have been focusing on the end user experience a lot more. Over the past few years our service and phishing protection have gone from being an IT tool to a cybersecurity service users interact with on a daily basis. For more details and to find out about all the new features we’re delivering this spring please tune into our webinar:
New Phishing Firewall
As we roll out these changes we’re actively seeking user input and feedback on the changes. We’re also offering a live version of the next stuff that you can test drive. Here is our current ExchangeDefender Phishing Firewall screen:
So much has changed since we launched this service years ago and we now have tons of UX data and client feedback that we can use to make the ExchangeDefender Phishing Firewall better for everyone.
Next time you’re on the Phishing Firewall look in the upper left under “Phishing Firewall is getting a new look! Check it out here!”. Clicking on that button will default the firewall to the new version every time you visit (you can roll back as well).
What’s new?
We’ve cleared the clutter and made it very obvious where to click in order to proceed. For the longest time our users didn’t know they could click on the link to proceed :emoji for shrugs:
From there we’ve enhanced the process that keeps the user secure. These features require the user to authenticate and all their repeat visits will feature the ability to apply org policies (for safe sites, thus bypassing the screen), manage personal settings and alert the user to potential danger ahead.
We’ve also integrated open security services that can scan any link on demand and identify the site reputation and possible malware content. Our enterprise clients also enjoy the ability to sandbox/proxy link content and to preview the web site without actually clicking it and opening it in the browser. Of course the ability to slipstream your brand and your support into the process is available to enterprise customers as well.
Let us know what you think! We’re looking for all the feedback we can get.
Cybersecurity and Healthcare: what you need to know
Ransomware attacks on U.S healthcare organizations are predicted to quadruple by 2021, according to recent industry reports. Hackers are increasingly targeting healthcare due to the vast amounts of personal health information, which is considered 50 times more valuable on the black web than their financial information. The need for the ability to secure personal information is urgent, and requires immediate attention of the medical industry.
2022 CYBERSECURITY CHALLENGES
Malware, ransomware, and viruses
M365 application threats
Phishing attacks
Information protection
Misleading websites
Employee error
Account takeovers
Hackers deploy malware and ransomware to shut down and control devices, and even servers. Many healthcare organizations tend store health information without proper encryption leaving them vulnerable to external threats. Phishing attacks have been the newest and most successful method of cyber-attacks in which cyber criminals send mass emails from “reputable” sources to obtain sensitive information. Hackers link these emails to misleading websites to entice the user to enter their personal information, mainly their username and password to gain complete access, and commence in account takeover efforts.
OUR SOLUTIONS FOR HEALTHCARE
Thousands of Healthcare organizations trust ExchangeDefender to protect their data, and to keep their employees, and client information safe and secure. We protect your practice from malware, ransomware, and phishing attacks using Email Security, our advanced multilayered security suite. We secure patients’ information by enabling our Email Encryption which offers military grade security and prevents data leaks. Healthcare practices must be HIPAA compliant, and rely on ExchangeDefender for Email Archiving and Compliance. This service ensures compliance with long-term tamper-proof email archiving and unlimited storage. Our Web File Server protects your organization from cloud application threats, enables your team members to upload, manage, and share documents securely. The service is encrypted, and provides full reporting of all activity for accountability and transparency. Security tip: To increase your organization’s resistance against cyber-threats, start with powerful email security, add web security and data protection, and to ensure that you always have access to email even during service disruptions, our email outage protection.
Are you a medical office looking for IT solutions? We can help, visit www.365defender.com to see our services!
#1 Cybersecurity services for Healthcare
89% of healthcare providers have suffered some type of data breach within the past two years.
Got too much Spam in your inbox? Phishing attacks becoming more frequent? We can help you.
The healthcare sector mainly consists of businesses that provide medical services, create medical equipment, and develop the drugs that fill our prescriptions. It is a gold-mine for big data that contains sensitive information about patients like date of birth, addresses, medical records, and so much more.
We’re the original email experts. 365 Defender provides cybersecurity services to small businesses specializing in the healthcare industry.
365 Defender has been protecting medical companies against hacked email accounts, spear-phishing, and data leaks for over twenty years. Our healthcare clients rely on our security experts to keep their confidential data safe, and to ensure secure communications via email.
Services that we offer:
Email Security for Outlook and Gmail
Email Archiving
Email Encryption
Secure file sharing
DNS Management
Managed Email Hosting
Email outage protection
SMS Forwarding
IT Consulting
Ready to secure your medical office? Simply visit our website for pricing and service plan options.
www.365defender.com
Education sector big target for hackers, lacks data security
Data encryption used to be optional, but not anymore. In the past, when we referred to encryption, we thought of hi-tech industries with high profile secrets. Encryption is the digital process of taking regular text, like your email or sms messages, and creating an unreadable “code” to protect the plain text. This proven method ensures the confidentiality of the original text. Now, your local small business, and local educational institutions require added security to protect their data from being hacked.
Education industry is a prime target for hackers
Surprised? We’re not. The education industry consists of services from pre-kindergarten all the way to post-secondary institutions. It comprises of organizations that provide lessons and training on a wide array of subjects. These institutions, (both private and public) include K-12 schools, colleges and universities, and job training centers. Can you imagine the large volumes of sensitive data that the education industry holds? Every one you know, including yourself has received some form of education, and therefore have submitted personal information that can be stolen by hackers. The most common forms of information students and staff must submit include: DOB, social security number, home addresses, medical records, and more!
Current struggles that schools face
The biggest challenge that institutions face today is the ability to protect students and staff information. The sheer volume of data that a single school incurs in a single academic year is astronomical. Right now, the industry is lacking the security tools needed to store, and manage sensitive information.
The education sector is finding it hard to comply with the biggest data security mandates, FERPA, and HITECH. FERPA or (Family Educational Rights and Privacy Act) is a federal law that gives parents the right to access their children’s education records. HITECH is The Health Information Technology for Economic and Clinical Health Act, which has to do with the use of electronic health records. This mandate protects educational institutions from penalties from lost or stolen data if they can prove that their data was encrypted prior to a breach.
From an internal perspective, one could assume that the adoption of an institution-wide policy mandating the use of encryption would be difficult, and time-consuming. In the past this may be true, but modern encryption is now cloud-based, and is easy-to-use making a full adoption fast and painless.
The next big challenge is cost. Most schools have a budget for the year that determines what services they can afford. Before, having encryption involved physical disks and hardware making it extremely costly. However, the strongest encryption software products today are available online with no pricey overhead, or storage restrictions.
Big benefits from encryption awaiting Education sector
Every school, and training center should be rushing to use encryption. There are many benefits that could solve Education’s biggest data security challenges. Firstly, encryption enables secure, and compliant communications between educators, students, and parents. It would offer a secure method to share sensitive information, and would provide seamless collaboration.
Second, an encryption software would ensure data privacy. It enables schools to fully comply with current security mandates. Educators can create custom encryption policies that ensure that student data privacy is met by triggering encryption mechanisms automatically.
Using encryption would enable schools to have full visibility of all information being shared, read, forwarded etc. Educators can get instant confirmation alerts when students or parents access encrypted messages. The detailed reporting would satisfy both the FERPA and HITECH directives for educational institutions.
5 reasons to secure your law firm right now
Hackers are making big money on the legal industry lately, and it seems to only be getting worse. Law firms are vulnerable to cyber attacks due to the nature of their profession. They handle very sensitive information about their clients like: financial records, company secrets, and health information. Cyber-criminals are taking advantage of the fact that the legal sector is slow-moving when it comes to securing their data. If you’re a lawyer, or work for a law firm, here are five major reasons why you should take measures to secure your company right now:
Reason #1: There is a dramatic increase of data breaches
Law firms pose a higher risk for data leaks due to their business nature of storing and sharing sensitive information. Data leaks are the most common result of cyber-attacks. Due to the lack of security used by many law firms, it is easy for hackers to perform data breaches via malware, phishing, and even denial of service.
Reason #2: Phishing scams are most popular
3.4 billion fake emails are sent each day. In 2020, 74% of organizations in the United States experienced a successful phishing attack. It is becoming increasingly difficult to decipher whether an email is a phishing campaign or not due to the growing sophistication in the attacks.
Reason #3: Hacked email accounts is a major problem
There is a hacker attack happening every 39 seconds, and email is the main use of communication for most professional services. Criminals can take over most of your accounts associated with your email once they have gained access.
Reason #4: Lack of security as a priority
Less than half of all law firms in the U.S use some form of encryption software with custom policies to protect their client’s privacy. This means that a lot of your client’s confidential information is just sitting on a laptop or computer unsecured.
Reason #5: Ethical & regulatory obligations are weighing in
To comply with the ABA’s rule 1.6: Confidentiality of Information, lawyers must make a reasonable effort to secure client information. To operate in an ethical manner according to the American Bar Association, lawyers should have security policies in place to ensure the protection of client data.
Bottom line: Cybercriminals love law firms as targets for their cyber attacks. It is crucial for the modern law firm to protect themselves against email-borne threats, and data leaks. ExchangeDefender specializes in law firm data security, compliance, and continuity solutions. The legal industry relies on ExchangeDefender to mitigate risks of cyber and email attacks. We secure your law practice, and protect your clients by eliminating the danger of data breach or ransomware.
Introducing 365 Defender Referral Program
ExchangeDefender recently launched affordable cybersecurity service plans for small businesses, learn more. The pandemic showed us a lot of security and technical vulnerabilities that our third-party clients were experiencing. This is why we created service plans that would benefit businesses directly. We love our partners, and our partner program and have no plans to change it. 365 Defender is our solution to those businesses that can’t afford an MSP, or are only looking for specific services.
At ExchangeDefender, it makes us really happy after hearing that a client has referred us on to someone else. In fact, it makes us so happy that we decided to reward those who are helping spread the word about our services.
How the Referral Program works
We made sure to make things as easy as possible. First, you identify a possible referral. Second, the referral goes online to signup for 365 Defender services. Third, you get paid commission for the sales amount. It is that simple!
How to get started
First, you’ll want to join our referral program. To submit a referral, simply enter a support ticket (as an inquiry is fine too) with the prospective sales information. We will contact the lead you provided us, and when a subscription is confirmed, we will provide you a one-time commission fee equal to the sales amount.
Ideas on where to gossip about us
- Your website / blog
- Reddit profile
- In your email signature
Some ideas on what to say
- Looking for a powerful anti-spam software that is budget-friendly? You’ll want to check out 365 Defender.
Message us to get a free trial code!
- Don’t have a budget for an MSP but need security services? Try 365 Defender. Message me to get a
7-day free trial code!
What is Phishing? (a simple explanation)
According to recent reports from the FBI, Phishing has become the most common form of cyber attack in 2020 and 2021. Phishing is a method that hackers use to steal your sensitive information like usernames or passwords. It is most often used for identity theft, where cybercriminals send a phishing campaign (via email) to gain access to your bank accounts, personal information, and more.
The goal of a Phishing attack is to: gain credentials like bank pin numbers, usernames and passwords, gain personal data like your name, home address, and email, and also medical PHI information like treatment information and insurance claims.
Where does Phishing happen?
Approximately 96% of phishing attacks are delivered by email. In 2020, it was estimated that 1 in every 4,200 emails was a phishing email according to a Symantec report. To put the numbers in perspective, for ever 1 second of internet activity, 3.4 million emails are sent.
There are also fake websites, social media accounts, and phone calls that are used by criminals to try to steal lucrative information. Beware of these websites, always check for the lock sign in your URL, and make sure that the spelling is correct.
What does Phishing look like?
Inside of a Phishing email you’ll find a malicious link, that (when clicked) will transfer you to a fake website that will request your credentials in the form of “logging in”. Most phishing emails, when you look at the subject lines, you’ll find that the following keywords are present, like:
- Urgent
- Request
- Important
- Payment
- Attention
The email would appear to be from a brand that you trust, like Amazon, Microsoft, or Facebook. The email “from” address is not actually from the brand, but rather faked to appear like it is.
What happens when a Phishing attack has been successful?
2020 Phishing statistics show that about 90% of users cannot identify a sophisticated phishing email. It’s not because we’re dumb, its because the attacks are executed so well. It is becoming increasingly difficult for companies to secure their data because office workers are human, and humans make mistakes. After a successful phishing attack, about 60% of organizations lose their data, 50% are infected with ransomware and get their credentials or accounts stolen.
Need Phishing protection for your business? Keep your company and data safe with ExchangeDefender PRO!
Interested in learning more about Phishing protection, click here.
Orlando’s #1 Cybersecurity provider launches small business plans
Orlando, Florida – Smaller businesses can now secure their employees, email, and data for less than $5 a day. Orlando’s top cybersecurity provider, ExchangeDefender has just launched affordable cybersecurity services for small business via its sister company – 365 Defender. Dubbed the “original email experts”, 365 Defender protects businesses against data leaks and email threats like SPAM, phishing, spoofing, malware, and much more!
9 out of every 10 cyber-attacks start with just a simple email. Over half of all U.S businesses lack proper security, making them an easy target for cyber-attacks. 365 Defender is designed to offer SMBs the ability to protect themselves without having a hefty IT budget.
“We are a small business ourselves. We know that most SMBs don’t have a big budget for IT, or cybersecurity. This is why we leveraged ExchangeDefender technologies and expertise to create reasonable options via 365 Defender.”
– ExchangeDefender CEO, Vlad Mazek
Service offerings range from Email Security for Outlook and Gmail, to Encryption software that can send secure messages to emails, urls, and text messages. The monthly fees are small business friendly with the cheapest service being just $3 per user, per month. There is no yearly contract commitment, giving businesses complete flexibility to satisfy their ever-changing IT needs.
To learn more about 365 Defender, and to subscribe to a service plan, please visit our website www.365defender.com. Get a free 14-day trial for your business today!
365 Defender is owned and powered by cybersecurity leader, ExchangeDefender. ExchangeDefender specializes in providing email and data security to enterprise since 1997. Headquartered in Orlando, Florida – the IT firm has just launched service plans for small business in hopes of keeping companies safe regardless of their size and budget.
ExchangeDefender CEO talks email-borne threats with Cybernews
Recently, Cybernews reached out to ExchangeDefender CEO, Vlad Mazek to learn more about how we keep businesses safe from cyber-attacks using top of the line security solutions. The informative discussion centers around the topic of cybersecurity, and what that means for the modern business.
With the recent rise in phishing attacks, it is smart to double-check if it’s really your coworker that emailed you.
By now, it’s probably hard to find an Internet user who has never received emails from someone claiming to be a long-lost relative who wants to share their fortune. While the majority of us are familiar with this type of malware, phishing attacks shouldn’t be underestimated. Nowadays, when threat actors start to include more personal details, posing as coworkers or even bosses, staying vigilant is key.
To discuss the topic of cybersecurity and phishing prevention, we reached out to Vlad Mazek, the CEO of ExchangeDefender, a company eliminating email threats before they even reach your inbox.
ExchangeDefender has been providing various security solutions for more than 2 decades. What was your journey like throughout the years?
We originally started ExchangeDefender to improve the reliability of our Microsoft Exchange servers by offloading all the security tools to a more scalable infrastructure. Over the years we’ve expanded our security portfolio to protect other email servers, as well as deliver more secure ways to rely on common office tasks such as file sharing, collaboration, and compliance.
Can you tell us a little bit about what you do? What are the main problems you help solve?
We used to say “We kill SPAM for a living” and to this day we simply eliminate common threats that lead to security compromises and service outages by providing email encryption, long-term archiving & eDiscovery.
We make it easier to rely on email for secure and reliable communication; which we do by keeping potentially dangerous content away from your webmail, mailbox, desktop, or phone. Simply put, we make it easy to get things done more securely.
What technologies do you use to detect and stop threats in their tracks?
We primarily rely on our internal early warning system which tracks unusual activity from known threat actors. Because of our size and client base, we often have the luxury of being among the first to be targeted which helps us identify safe and unsafe developments before they go “viral”.
We also participate in many proprietary, open-source, and data/intel sharing projects that help raise the security profile of everyone involved.
How did the pandemic affect the cybersecurity landscape? Were there any new features added to your services?
Pandemic actually improved the security landscape for our clients because they suddenly had to shift to a remote work model which inherently came with more stringent security requirements and more awareness for security policies and secure collaboration.
We noticed a significant shift from traditional office communication methods to SMS/TXT and we moved quickly to make all of our services SMS-aware. Mobile phones have become a security identification token, a mobile presence device, and far too often a failover computer. That’s why we invested heavily in extending our services to meet our clients’ needs to go beyond just sending email messages.
What sectors (for example, financial, healthcare, etc.) do you think should put extra attention towards email security?
The best way to answer this question is to think like a hacker because for them it’s not personal, it’s business.
Organizations get compromised for one of two reasons:
- They have assets (data) that are valuable
- They have a reputation that is valuable
If you have a lot of valuable data or a trustworthy relationship with your clients, you’re a valuable target regardless of your industry. It would be difficult to hack a financial institution because they have dedicated IT and security teams, go through routine audits, and can respond to threats quickly. Compare that to a small CPA firm that uses standard tools and an antivirus bundle that came with their PC.
When it comes to cyber threats carried out via email, what are the most common ones?
Email is the most popular way to get cyber threats into an organization, according to a recent study over 90% of security compromises started with email and it has not changed significantly in the past few years: the #1 cyber threat is from spear phishing. Spear phishing is a practice of forging the identity of the sender and the look of the email to something the recipient would find trustworthy enough to click on. What has changed significantly is the end goal of spear phishing:
- Deployment of RAT (Remote Access Trojan) software
- Theft of PII (personally identifiable information)
- Theft of security credentials
This list actually flipped in the last two years mostly due to the sophistication of RAT software that can give an attacker access to the entire network instead of just a single PC or cloud account. The latest variants target UEFI bios which keep the threat in place even after you get rid of the infected hard drives. As these threats evolve, they also highlight other security issues on the network which makes them difficult to remove and require constant monitoring.
With so many teams working remotely nowadays, what are the best practices when it comes to secure file sharing?
The single most important recent advancement in overall IT security that really deserves wider adoption is the use of MFA/2FA/OTP: multi-factor authentication that requires secondary verification before accessing any sensitive system or information. Working remotely, outside of a managed network and access to IT staff, creates a new universe of security threats that should be mitigated by:
- Deploying & requiring MFA for access
- Deploying a more aggressive backup and imaging solution
- Controlling and reducing the attack surface (by limiting access only to required web sites & services)
Besides secure collaboration solutions, what other security measures do you think modern companies should invest in?
You are probably already spending too much on overlapping, redundant, and underutilized security solutions.
The best security investment you can make today is to get an audit of your existing security portfolio and its integration. Being secure doesn’t come simply from paying for a security software/service license – it has to be properly integrated, configured, and monitored in order to truly keep users away from dangerous content. Due to the chronic lack of security focus and the habit of deprioritizing security for the sake of end-user comfort, many organizations find themselves in a perilous situation with cyber insurance demands.
We are seeing organizations getting compromised not because they don’t have security solutions or adequate training but because they don’t take the time to properly and fully implement the security solutions they are already paying for. An overwhelming majority of ExchangeDefender subscribers rely on less than 30% of the security features they already pay for.
Can you give us a sneak peek into some of your future plans for ExchangeDefender?
Our biggest technical investment for 2022/2023 is to make it possible to access external content (email attachments, files, messages, sites & services) in a secure online sandbox environment where dangerous content wouldn’t even have a chance to reach the user’s desktop, phone, or network.
Our biggest investment is in the area of security audits and assessments. While there is always a shiny new tool or service that promises better security, our data indicates that it’s rarely the lack of a tool, and more often the lack of proper deployment and management of sensitive information that leads to a security compromise.
We’ve helped countless businesses that have been compromised over the years and it usually comes down to neglect of security processes combined with a lack of a plan to respond and recover from a hack. Our future plans are to help organizations change that scenario because cybersecurity isn’t something you buy, it’s something you do.
To celebrate the launch of our new small business service plans, we are currently offering 30-day free trials for any service. Interested in ExchangeDefender? Please visit www.exchangedefender.com/business to request your free trial today!
Stop Spam in Its Tracks: Why Unauthenticated and Unauthorized Emails Are Unwelcome
Every day hackers make email security on the Internet worse and every day more organizations adopt strict requirements for DMARC – DKIM and SPF records. Now that major mailers (like Gmail and Microsoft) are starting to automatically junk messages that fail authorization and authentication checks more IT teams are becoming familiar with the concept of deliverability and adhering to all the mailing rules so you end up in Inbox.
For the most part, this is a quick task an IT person can address by updating the DNS records and creating entries for SPF and DKIM. In simple terms, SPF controls which organizations can send messages for your domain and DKIM uses public-key cryptography to sign messages as they leave your email server. Both have the same goal: block third parties from spoofing/faking your domain and pretending to send messages as you.
Please adopt SPF and DKIM for your domain. Instructions on how to do that are at https://www.exchangedefender.com/docs/dmarc
Unintended casualty: Mail-enabled contacts
One of the favorite legacy email features was giving individuals an email address on your domain but not creating an entire mailbox. This way you can have a Bill@YourDomain.com but messages are automatically forwarded to BillG2051@yahoo.com.
That is no longer possible. While your organization will accept the message and attempt to forward it to the recipient’s actual email address, their server will see the message coming from your email organization and rejecting/junking it immediately. This is because the sender has published an SPF/DKIM record that authorizes only their servers to send messages, and you attempting to forward it looks like a forgery to the recipient’s mailbox. Most of the time the message bounces back to the sender or simply errors out.