ExchangeDefender Q4 Call Summary
Last week we held our latest partner call for the year and announced a number of solutions that you have been asking for. We have two new products that our partners have been very successful with and we’re now opening them to our entire partner base. I encourage you to download and listen to the webinar because we go over quite a bit, as we will on the blog in the coming days:
ExchangeDefender Q4 Partner Briefing
http://www.ExchangeDefender.com/media/ExchangeDefenderQ4.wmv
11:13 Exchange Essentials 2013
16:54 Exchange for Business
24:52 Exchange Defender Android & iOS
30:10 2014 For Us
34:01 2014 For You: Threats
37:37 2014 For You: Opportunities
That said, here is a brief summary:
Exchange Essentials 2013 – We are launching an affordable Exchange 2013 offering to help you compete with inferior Exchange hosting solutions. There is no pretty way to put this – some people don’t think they need data center redundancy, full ExchangeDefender, SharePoint/Lync, compliance or business continuity. We have been offering Exchange 2010 Essentials for years and now we’re adding 2013 to that portfolio at $7.99/mbox: easy, redundant clustered infrastructure, ExchangeDefender Essentials and our 24/7 support.
Exchange for Business – The exact opposite of Exchange Essentials, this is the full suite with our best failover, business continuity, business tools like Compliance Archiving & Encryption. But there is more: this is a concierge deployed service – we will migrate your clients data and their configuration if you’d like but we’ll definitely take care of setting up all the services for you and confirm everything is setup as it should be. We find it that some of the larger accounts don’t quite cross their t’s and dot their i’s so we will make sure we have someone here to manage this rollout end to end and make sure it’s deployed right. Since it’s going to save us some support costs and time we’re knocking off $1/month off what it would cost you to put these products together separately. Keep in mind that competitive solutions for archiving start at $10 by themselves so charging less than $25-35/month for this $16.99 offering would be considered a pretty big Christmas present on your part.
ExchangeDefender Mobile for Android and iPhone – And now on to something free: ExchangeDefender is coming to mobile in a big way and our iPhone and Android apps will be on your devices in time for the holiday break (depending on the Apple store approval). We are bringing quarantine access, SPAM management and previews, LiveArchive and other stuff to the app to give your clients a better handle on email. We are looking for ideas and suggestions but we already have plans to integrate LocalCloud, Compliance Archiving search and more right in the app so all of your information is always at hand. There are no plans for Blackberry or Windows Phone versions at this time due to each platform making up less than 1% of our current mobile user base.
Brief note on availability: We will be open during the last week of the year but we will be working on a skeleton crew while everyone will be in training December 30th – January 3rd. During this time most of the sales staff will only be available for an hour or two on the phone and executives might only be available after hours. It is important for us to get 2014 started right so these days of training and planning will take precedence over regular operations.
Sincerely,
Vlad Mazek, MCSE
CEO, ExchangeDefender
vlad@ownwebnow.com
ExchangeDefender Q4 Partner Webinar
Thank you for your business and another fantastic year. We want to help you close out the quarter and 2013 strong – so we would like to invite you to a webinar that will cover a lot of ground in terms of development, service implementations, new service launch and some marketing information.
Thursday, December 5th Noon-1PM EST
https://www1.gotomeeting.com/register/922075737
We know things tend to slow down in December as folks close books, work from home, plan the new year and so on – so if you can’t make it, it will be available for download same day. If you can make it to the live webinar we have some surplus swag so come help us give away the last few tablets we have laying around.
On the side..
I had a chance to attend the ConnectWise conference earlier this month and talk to some of our larger partners that were surprised with everything that we do at ExchangeDefender and how much more business we can help drive through our solutions. These best practices, the experience from the field, the partner input and feedback is how we build this company and how we channel it to help our partners grow and win.
Thing is, very few partners actually leverage everything we put together and the long tail at ExchangeDefender is indeed very long. We do our best to blog, present webinars, attend conferences and produce content that is available all over the place. But in order for it to be effective in your organization there needs to be a level of discipline in reviewing and aligning these solutions with your business. We have the benefit of tons of partners that work with us and help us fine tune our products and features – and we spend a lot to make sure it gets to you.
Which brings me to my point – I know that time is scarce and that you can’t track all your vendors at once or go over quarters worth of information all the time. We have staff whose sole job is to create specialty presentations and webinars, meet with your technical and sales staff, help with custom solutions and presale consulting as well as with your end users. As your partner, not competitor, we are here to help you win, but if you’re interested you gotta let us know.
We’re doing all we can to reach you and I’d like to ask a favor: If we aren’t reaching you please let me know why. If we aren’t getting you the info you need through our blogs, newsletters, partner emails, custom webinars, web site, support portal, Facebook, Twitter, community events, seminars and so on I’d love to hear what else we could be doing.
ExchangeDefender Migrations & Support Business Model
ExchangeDefender Migrations & Support Services is off to an incredible start. But I’ll be first to admit that as usual, marketplace adoption of our solution is slightly different from the way we expected it would be. This webinar will briefly explain our services and business model and then dive deeply into the way our Migrations & Services business has been adopted so far by our partners and how everyone is leveraging these services for a profit. No two small business IT Solution Providers are alike – there are MSPs, ISVs, VARs, specialists, technicians, large IT departments and small contractors to Fortune 500 that are leveraging our services to deliver solutions to teams small and large – and one thing they all have in common now is that they have a partner that can help them scale and quickly offer cloud solutions that are not just latest and greatest but also supported and implemented end to end:
ExchangeDefender Migrations & Support Webinar
http://www.exchangedefender.com/media/XDMigrations.wmv
01:52 What’s new
05:47 Migration Services
08:30 Does it make sense?
10:14 Support Services
12:45 Does it make sense?
14:53 Promotions, Strategy, Win-Win
16:39 Migration Overview
23:08 Migration Overview
25:47 Profit Opportunities
29:10 Migration Fees
33:36 Migration Assistance
38:06 Migration Parallel Tasks
47:28 Cloud = No More IT Problems?
I cannot stress this enough: This is an invitation to a partnership. Migrations & Services is not a product you pick off the shelf and throw into an invoice – it is a project oriented rollout where we do as little or as much as you would like us to do. We can do the migration. We can do the support. We can do the software rollout. We can move the email. We can manage the DNS and manage the VIPs that need their iPhone and iPad configured. We can even bill the client and pay you a commission. We can do anything and everything you want us to do: But the point is that you can build a huge business by being a part of this. Let’s talk.
ExchangeDefender Migrations & Support Services are about giving you scale. About giving you freedom and time to pursue more profitable ways to be more valuable to your clients while leaving the complex, annoying, time consuming and frankly thankless tasks to us. Please download the webinar and hear what our partners have done with us so far, how they are structuring these deals, what they are charging for it, how they are executing side projects and how everything works in real life.
I urge every single one of you reading this post to email me at vlad@ownwebnow.com and sit down for a conversation about what this can do for you. No pressure, no sales quota (after all, you’re talking to the boss), no tricks, schemes or purchase required: This is the biggest opportunity we are presenting to our partners in the 16 year history of our business and I am personally the one spearheading this effort because without you none of this would ever be possible.
Sincerely,
Vlad Mazek, MCSE
CEO, Own Web Now Corp
ExchangeDefender Managed Launch
We are holding a very special webinar on August 28th to announce the launch of a new service to supplement our ExchangeDefender Exchange, SharePoint and Lync offering. If you currently work with ExchangeDefender and have a growing business I cannot possibly encourage you more than to attend this event and learn what we are doing to make it possible for you to grow faster. Please register as soon as possible as seating is limited and recording will be available only to active partners:
Wed, Aug 28, 2013 12:00 PM – 1:15 PM EDT
Seriously, if you attend one webinar of ours this year.. make it this one. People have been begging us to offer these services through our partners since the launch of Managed Messaging last year and we’re going at it 100%.
We have a limited availability of the new services we will be announcing and they will be limited to our active partners as we hire on more people and scale the service out to meet the demand that we expect to be off the charts.
If you have not had a chance to hear our last webinar, please take a look at it. We have spent the past 9 months on reengineering our new solutions and implementing a new level of discipline across the organization including the SSAE16 audit. The amount of work, efford, training and migrations we have executed has prepared us to take this next leap into helping our parters grow faster.
As you will hear me say repeatedly during the webinar, the time to gain a massive market share in the cloud is now. This is likely the only time you will get to properly position your solution as the one that has support backing and is designed and managed for business, not for freebie advertising sales. While we do not have anything against the solutions offered by Microsoft and Google, the problem businesses have with communications are far different than those of consumers and everyday email consumers. Communication is critical to a business, as is compliance, protection from lawsuits and ability to enforce corporate policies, encrypt sensitive information and have an organization that will answer the call and help with an email issue any day.
Please join us. We feel that the hundreds or thousands of dollars you will earn on the very first deployment are well worth being there. You need to understand the business model and we are here to help you build around it.
ExchangeDefender Unified Webinar
With the summer heat in full swing, our infrastructure upgrades and platform changes that started around Thanksgiving of last year are nearly done. The demand for ExchangeDefender, Shockey Monkey and other services has been way ahead of our projections which has slowed things down a bit but gives us a platform to address the growth we believe will be driven by the next wave of upgrades.
In the past few months we have launched Exchange 2013 and retired Exchange 2007, upgraded ExchangeDefender Compliance Archiving, Encryption, Reporting, Outlook and Destkop Agents, Unicorn/Business Monitoring and retired/upgraded several tons of hardware across our data centers worldwide. Now we’d like to tell you why:
ExchangeDefender Unified Webinar
Thursday, Jul 25th, noon – 1pm
Please take the time to register for the webinar; even if you cannot make it, the recordings will be posted online shortly.
To answer the burning question: No, ExchangeDefender is not migrating with Shockey Monkey or anything of the sort. However, in the past our services (which stretch from business services to development to software services to actual development platform) may have been harder to consume and sell than they should be. I believe we’ve fixed that over the past few months. The big topic now is the unification of everything we do under the same development and integration track so you can easily rely on us for as little or as much service as you need.
I may also mention a few new things we’re up to during the presentation 
Sincerely,
Vlad Mazek
CEO, ExchangeDefender
877-546-0316 x500
ExchangeDefender Gold Launch
During our last quarterly meeting, held under NDA, we announced the launch of additions to our portfolio in the areas of storage, systems management, encryption, support and more. Many of the attendees participated in the beta of these services and we’re glad to announce that due to your help we’ve been able to move faster and bring these services to market faster. I want to update you on the progress and announce general availability:
June 27th, 2 PM – 3 PM
https://www1.gotomeeting.com/register/881838009
* NDA Required. Event will not be recorded.
The event will be roughly 20 minutes in length with the remainder of the hour for Q&A. We’re still getting tons of feedback and suggestions and while we are committed to shipping these solutions sooner than later, we do want to make sure the partners that participate in this development have a market advantage.
Active attendees and companies providing feedback during these stages will be receiving additional discounts, incentives and marketing assistance from ExchangeDefender.
Pretty simple – you help us, we help you!
P.S. I expect to share some information about how our Managed Messaging service is taking off, some industry alliances/partnerships that you may have heard through the grapevine, update on our SM roadmap and more.
Sincerely,
Vlad Mazek
CEO, Own Web Now Corp
vlad@ownwebnow.com
(877) 546-0316 x500
ExchangeDefender and Shockey Monkey Quarterly Meeting
With Q1 in the books we are ready to announce everything we have been working on to make your life easier and business more profitable. Several huge announcements will be made during the webinar so please attend live to ask questions or watch it later at your convenience. To register simply click the link below:
Tuesday, April 24th, Noon EST
Topics that are going to be announced:
Announcing: Managed Messaging
Changes to ExchangeDefender Support
Shockey Monkey Web Site Extender
Shockey Monkey RMM Update
ExchangeDefender 2012 Roadmap
Shockey Monkey 2012 Roadmap
Sign up for the Webinar NOW!!!
ExchangeDefender Essentials: The Key Points
We launched the product a couple of weeks ago, and our CEO, Vlad Mazek, conducted a webcast last week describing the product and structure in great detail. We were thrilled to see so many great partners turn out for the live webcast, but realize that many many more just weren’t available last Thursday afternoon.
ExchangeDefender Essentials is a budget-friendly security solution that covers the basic needs of many small businesses.
The nine highlights are as follows:
So here’s a brief recap of how ExchangeDefender Essentials works:
ExchangeDefender Essentials is just fifty cents per user per month, the most competitive price on the market! A one year commitment is required unless you are “grandfathering” in existing accounts from the 1.0 Essentials version. We can handle support & billing, and we promise no catches or gotchas on support. Essentials can not be resold, rebranded or bought directly.
The new version and price will be available March 1st and existing clients will have the price reduction applied on their March 1st invoice.
The best part of all, though, is that every ExchangeDefender Essentials account includes an amazing “kicker:”
ExchangeDefender Essentials Emergency (E^3) absolutely FREE!
ExchangeDefender Essentials Emergency is a scaled down version of our popular Live Archive product, which we ended up adding into the 2.0 release because we just weren’t comfortable putting our name on a security solution that didn’t include the most critical business continuity functionality.
ExchangeDefender Essentials Emergency is exactly that. It includes five (5) days of inbound mail with compose, reply, and forward functionality. No maintenance is required, ExchangeDefender Essentials Emergency is always on and always enabled. Plus, the initial rollout is even automated. It’s always there and waiting, in case of any challenge or emergency your clients may face. And best of all, it’s free. For every user.
Do you find this information useful?
If you’d like a lot more in-depth discussion about the cloud and how it affects you and your clients, visit Looks Cloudy http://www.lookscloudy.com where I blog daily about the adoption of the cloud in SMB, conduct live webcasts and podcasts with industry leaders, and more.
Kate Hunt
VP Community Development, ExchangeDefender
kate@ownwebnow.com
(877) 546-0316 x777
ExchangeDefender Essentials Launch Webinar
Last week we launched ExchangeDefender Essentials to our partner base and unveiled the new products, the new pricing, the new business model behind it (and the ability to sell it directly) as well as a lot more details. This is a private preview for our partners and the official press release will follow on March 1st.. but for now you can check out the video and be ahead of the curve.
Download ExchangeDefender Essentials Launch Video
Or you can order it today in the Service Manager and be way ahead of the game. The feedback so far – on the price alone – has been tremendous. We look forward to adding you to the ExchangeDefender family and giving you yet another way to compete in the marketplace and earn more business.
Don’t give your clients any reason to say no!
Sincerely,
Vlad Mazek, MCSE
CEO, Own Web Now Corp
vlad@ownwebnow.com
(877) 546-0316 x500
(407) 536-VLAD
Essentials Launch
Please join us next Thursday, February 16th, at noon EST for the launch of ExchangeDefender Essentials suite.
Click here to register now, limited capacity:
We have blogged a lot about ExchangeDefender Essentials, E^3, Emergency and we’re officially launching it next week. This is our biggest competitive product launch so please make sure you tune in for special pricing offer that will be extended only during the webinar (you can lock it in, no purchase necessary).
Talk to you next Thursday!
Sincerely,
Vlad Mazek, MCSE
CEO, Own Web Now Corp
vlad@ownwebnow.com
(877) 546-0316 x500
(407) 536-VLAD