How do you know when to kill your migration plan?
Migrations are for the most part painful, tedious, and time consuming. The aforementioned reasons to the left are why nobody likes to do them. But migrations are necessary, be it because of the software enhancements or hardware replacements. Generally, IT Departments have to “sell” migrations to business owners because they’ve made their money not spending it but saving it meticulously. However, they don’t understand that you’re seeing signs of their 5 year old server starting to die and THAT will cost them more.
The most important aspect of migrations becomes communication and to extend beyond that, the communication of expectations. Because if you don’t establish any or incorrect ones, as the service provider, you’ve now effectively under delivered, regardless of what you did. And what’s worse, that under-delivery may cost you a client. The biggest mistake people make during a migration is based around timing. In order to win a bid you claim to be able to do it faster, which you may be able to do, but at that point you’ve likely cut your error window.
By personal policy, I always err on the side of caution; I make sure my migrations take as long as needed to be as smooth as possible. And even then, they’re never smooth. You can come up with the world’s longest checklist and something unexpected will happen. But that in itself is the reason to still come up with that long list, because it’ll still limit the unexpected events.
Now that we have covered the aspect of planning for the unexpected, how do you handle the unexpected when it does happen? The first thing you do is a best effort quantification of its effect of your timelines. Regardless of the outcome of that you let your customers know what happened, what you’re doing, and most importantly what it means to them/their data/their email and how it affects their timeline if any.
The hardest decision to make during a project is when to cancel and regroup. This is tough because of two aspects, you’ll be doubling your work cost and primarily because it’s not really your call as much as you’d like it to be. Our rule of thumb is, if the alternate is NOT guaranteed to be successful we don’t do it. If it causes an outage during primetime for that company, we won’t do it. But ultimately, you must involve the business owner if think you’re going to cut it close and come up with a plan. Luckily on our platform, we have business continuity embedded into all of email solutions so any migration involving our email service will always come with a built in plan B.
Carlos Lascano
Selling your clients the dream.. The cloud
It’s here, the end-all be-all! As many of you may know we have some big things going on here at ExchangeDefender. Just last week we announced our new plan for managed migrations. In case you missed it, we are now going to start doing your migrations for you at no additional cost! That’s right; we will do the work for you. This new service will save you time as well as making you more profitable. Here’s what managed migrations can offer for you!
– No more long hours: We wanted to make this as easy and seamless as possible. No longer will you have to spend countless hours on migrating mail, we take care of it for you. With less time spent on migrations you will be able to focus on generating new business. More business equals more money.
– 100 percent profit– Not only will you be able to increase revenue by saving time, you’ll also be able to pocket the entire cost of the migrations and not have to put in any work yourself. And no longer will your techs have to spend their time doing migrations, thus leaving you with additional revenue. When you spend less time managing the clients infrastructure you are able to focus on helping them with other aspects of their business.
– Less Headaches– Whether you’ve been in the industry for 20 years or 2 years, you know the Cloud is the next big thing. The cloud makes it easy and simple to manage your clients. ExchangeDefender offers a central admin console and we give you the control. You don’t have to worry about someone within the company trying to mess with things; you are the only one in control and with the ability to access their accounts.
It’s important for you to see the value in this service, but what about your customers? How do you convince your client to make the switch?
– Value : When upgrading or switching their infrastructure, many small business owners are very price conscious and only willing to do the bare minimum. Your clients will only pay for what they see value in and e-mail, after all is an essential function for day to day business activities. Upgrades to their filer server and ActiveDirectory can be costly and timely, something most owners are not willing to deal with. These are not changes that impact daily business activities, so appeal to their needs.
– Redundancy– With ExchangeDefender’s redundancy in place, our services are much more reliable than a SBS that has a single point of failure. So in the event something does happen we are redundant , which allows your clients to continue working as normal .
– Price– The cloud is a significantly cheaper alternative to SBS servers. First, there is the cost of the server, and then there is the maintenance and what about if the server goes down? These are all additional cost incurred by the business that they could be allocating elsewhere. Not to mention the space it takes up.
Next week I’ll discuss how to price the solution. You’ll need to understand what others are charging and strategies for presenting to the customer. The first step in this process is you, as the partner understanding the comparisons. When presenting this offer to clients, you are not comparing apples to apples if you’re presenting ExchangeDefender vs. the bare bones competition solution, you’re comparing apples to oranges. So don’t be fooled by the competition.
For more information, please contact me at : Anastasia@ownwebnow.com or 877-546-0316 x 739.
Shockey Monkey launches native app for Android phones & tablets
We are proud to announce that Shockey Monkey is now available for download on your Android device. This app does require Android version 4.0 and higher in order to install and take advantage of its great features. Now you can take your service desk with you on the road and never again be stranded without knowing exactly what support issues await your arrival.
Google Play Link – Shockey Monkey
We’ve taken the feedback from our previously release BETA that was published to the iPad to enhance this experience. The Shockey Monkey app now supports background synchronization, so you are no longer stuck sitting and watching a loading screen for long periods of time. You also now have complete control over your companies & contacts, with the ability to dial them from the application.
We’ve implemented an advanced synchronization module that will feed information efficiently and provide you with more accurate and up to date information. You have access to all of your open tickets within your portal and can easily navigate, update and retrieve critical information from these tickets. This become critical when you are on the road and forget your job details or new jobs come in within a moment’s notice!
We also have more good news!
We are so pleased with the outcome of this new app, that we are pushing the changes onto the Apple iOS version as well. We have already finished the iPhone port and are making the updates to the iPad app currently. We hope that by the end of the month both of these new mobile apps will be available via the iTunes and you can take Shockey Monkey anywhere your job takes you!
Hank Newman
Taking the Worry out of Selling ExchangeDefender Hosted Exchange
By now, there should be little argument left about the disadvantages of moving your clients messaging platform to the cloud. From a MSPs point of view, hosted email is a no brainer. Very little knowledge of the technology is required to start offering a hosted exchange solution to your client base. In fact, the only skills you need to possess to open an entirely new revenue stream for your business is the ability to type and follow directions. What I want to express to you now is that you don’t need to be an Exchange Administrator, or even need to know how the technology works for you to offer a hosted Exchange solution to your clients. Having ExchangeDefender takes away all the headaches of having to setup, maintain, and support your hosted Exchange clients.
How ExchangeDefender’s Hosted Exchange Benefit both You and Your Client
The benefits for you as an MSP are relatively simply to understand: It allows your business to expand its technical offerings; which in turn, adds an additional revenue stream coming into your company. The advantages for your client is that they can finally stop worrying about that single point of failure called a server sitting in the supply closet. ExchangeDefender consists of 40 data centers worldwide and offer many services such as email hygiene, LiveArchiving, and mobile device support using ActiveSync technology built directly into our hosted Exchange platform. Other services such as long-term compliance archiving and corporate encryption can be easily added on when requested. ExchangeDefender has everything you need to offer your clients a reliable and compliant messaging platform.
Email Setup and Migration
By partnering with ExchangeDefender as your messaging solutions provider, you receive unsurpassed support in setting up and migrating your clients existing messaging platform to ExchangeDefender’s global network. The most important item to remember when talking to your clients about migrating their existing email is to constantly communicate with them—step by step. This should be accomplished in a sit down meeting with the necessary people in your clients firm. Your biggest job is to assure your client that no emails will be lost, mail will continue to flow, and that downtime will be kept at a minimum. All of this can be achieved by simply keeping them in the loop. Providing them with workflow documentation as to how the migration will occur will greatly reduce their worries of not being able to access their email for an extended period of time. Explain to them that their mail will be moved, the MX mail records will be modified, and Outlook/mobile devices will be configured. The benefit to you, the partner, comes from the recent announcement of ExchangeDefender’s new Migration Service for Solution Providers. This service allows you and your techs to concentrate on other projects in your business while ExchangeDefender handles your client’s mail migration and support for you.
Wrapping It All Up (with a Bow on Top)
Steve Jobs was quoted many times in his life. One of my favorite quotes of his was. “People don’t know what they want until you show them.” How can your clients know what is technologically best for their company if you never show them or talk to them about it. Most MSPs I talk to and know are sadly leaving money on the table because they are scared of the technology necessary to pitch solution to their clients. ExchangeDefender is removing all those barriers for your company. By partnering with ExchangeDefender, you can comfortably offer a secured and compliant messaging solution with migration and support services included.
Michael Alligood
What to do when you don’t have to worry about a Migration?
CEO Preface: While discussing and planning the migration and support services you found out during our last webinar, many of our partners were at the same time concerned and excited about what they could do with the time that would be freed up with someone else taking care of support and migration. Aside from the fact that the migration project is done on your behalf and you can (and should and will!) still bill for it, here are some things to think about as we get suggestions from our partners that are on board with this project already.
For many MSP’s and IT solution providers, Exchange migrations have been a long, sometimes frustrating, and tedious task. At times, when things go awry, the migration can lead to upset customers and cause rifts in a fragile relationship, leaving little opportunity to pursue additional sales. This has some IT companies instead, cleaning up, apologizing, and heading for the hills. But, what if you didn’t have to worry about doing a migration? Then what?
ExchangeDefender recently announced a new migration service for partners selling the XD Hosted Exchange platform. This exciting new service will free up tech time and sales cleanup by handling all aspects of the migration from beginning to end, providing immediate revenues and additional opportunities.
It should be no surprise that happy customers buy more. Keeping customers happy through the initial phases of a transition, cutover, installation, or rip and rebuild can be difficult. But, when you don’t have a migration project to worry about, the focus can shift to the customer and less on the work.
This is important, especially for new customers, but even for long time customers where you have built trust. The reason is that often time’s customers can feel uninformed or left out of the process when a project is underway. This is not, by any means on purpose by the provider; instead it is the byproduct of the need to stay within the job-costing model without eating into to revenues when a project goes beyond its initial scope.
So some things to do when you don’t have to worry about a migration are:
1. Focus on The Customer – This can be things like providing regular updates, visiting the site, bringing by lunch or donuts for the office, or just giving that extra bit of attention you may not have otherwise been able to provide.
2. Provide Additional Recommendations- When you aren’t focused on the project at hand, you can take more time to look around and see what else needs attention. Revisit your initial walkthrough and discuss any further products or services the customer may require.
3. Talk with Individual Employees- If there is one surefire way to learn and understand what is really going on with the network, it is to ask an employee. Spend some time talking to employees and asking questions regarding the computers and network to get a better idea of what types of solutions may be needed.
4. Find your next Customer- With all of the time saved not having to deal with a migration project; you surely have time to go find your next cloud customer. Work on your marketing plan, cold calling, or revisit previous customers that couldn’t afford server options.
The one thing that all of these examples have in common is the fact that they all revolve around creating additional revenues. Far too often, IT companies get beat up during a project, leaving little opportunity to drive more sales. One of the many advantages to having the migration process handled by the vendor is that there will be more time for the customer. Beyond this, most IT companies charge for the migration, which creates immediate revenue for the provider.
Building a good relationship foundation with the customer is the key to selling additional services. When projects are handled with a concise, thought out, and well executed process; they are more likely to leave the customer with a desire to continue improvement.
Frank Gurnee
The Truth About Cloud Services
If you attended our last webinar (will be posted for download in our portal next week) you already know what I’m going to say: Winning in the cloud has nothing to do with technology and everything to do with good customer service. The technology of implementation, scalability, redundancy, system capacity and long term legacy use are terms both distant and hard to differentiate for most clients from SMB to enterprise: If you meet their compliance requirements the question of whether you will make money in the cloud or not depends solely on your ability to set the correct expectations and deliver the non-IT part of the service effectively.
Good news is that we are here to help!
But is it smug to believe that you actually need help? When we talked to our partners about cloud adoption the answer surprised even us: not at all and to be honest we’d rather have our weekends back. Truth behind cloud deployments is that the up front investment in time and planning is expensive, messy and clients do not like downtime – forcing IT Solution Providers to execute complex migrations over weekends, holidays and provide ongoing support for unpredictable surprises that always come up.
Truth about the cloud is that the deployment of a cloud solution is 1% technology, 99% proper project management and customer communication. It’s the 99% of the prep work and followup that is keeping most solution providers from seriously taking advantage of the cloud solutions because without help the ability to scale to the cloud is the same as the ability to scale to another inhouse solution.
Over the next two weeks ExchangeDefender is dedicating significant resources to help you navigate what we’re internally calling Napalm Cloud – rapid fire cloud service deployments for Exchange, SharePoint, Lync, ExchangeDefender, LocalCloud, LiveArchive and all the project management, communication and service that goes along with it.
We will be posting several articles, blogs, webinars and guides that we use at ExchangeDefender to deliver our Managed Messaging service in hopes of giving you an idea of how these projects happen consistently, successfully and with a great deal of client satisfaction.
I hope you join us as we discuss these topics because they are of a great importance to your success and profits in the cloud. Money in the cloud will not be made on subscription revenues, the “free” model has effectively assured that, so the greatest opportunity for solution providers is in providing a peace of mind and predictability when it comes to technology – today, tomorrow and years from now.
Can you say that you deliver that? Hopefully over the next two weeks we’ll help you get closer to yes.
Sincerely,
Vlad Mazek, MCSE
CEO, Own Web Now Corp
(877) 546-0316 x500
Using LiveArchive to differentiate yourself in the marketplace
Picture this- You get to a prospective client’s site, you go in, you’re prepared, confident you will win the sale, but you come out and no sale. You ask yourself, what went wrong? Was it my presentation? Was it me? Was it them? Was it the pricing? Some business owners may not be willing to tell you why they went with another solution, but knowing why is irrelevant. What you really need to know is how to correctly position the product or service. Once you learn how to do this your chances of losing out in the future will decrease dramatically. To ensure that you have the competitive advantage you will need to stand out from the rest, show your customers you’re unique. Once you help your clients understand that you’re offering something no one else can offer you will make the sale! So how do you convey that to your customers?
Perhaps the most important feature and biggest competitive advantage of ExchangeDefender is LiveArchive. LiveArchive is the business continuity piece of ExchangeDefender. What happens when the client’s server goes down? They are unable to send or receive email. We live in the technological age and majority of business is conducted through email, so no email means loss of business; no one likes to lose money. With ExchangeDefender’s LiveArchive your clients will never have to worry or experience this again. With other solutions your clients would not be able to access their email during an outage, but with ExchangeDefender you are providing your clients access to their emails through LiveArchive, this advantage will set you apart from everyone else.
Another advantage of LiveArchive is that it’s instantaneous. Your clients will be able to resume service automatically and everything will run as it normally would. It’s simple, you just open a web browser to https://livearchive.exchangedefender.com or (https://la.livearchive.exchangedefender.com) and continue where you left off so there is nothing to tweak/install/configure.
Finally, ExchangeDefender’s LiveArchive lets you stand out because unlike our competitors we sync mail, contacts and calendars. We do so for a year so you don’t have to worry about missing critical pieces of information to do your job. This is truly a Business Enterprise solution like no other and that is what will differentiate you from your competition.
Comparatively speaking, nobody else has this service so it’s easy to explain why LiveArchive as a hosted solution makes a giant difference. Another piece of the comparative puzzle is when customers find something they believe is similar, but know this is not an apples to apples comparison. If your client does happen to find a “comparable” solution, make it known to them that other solutions partner with a third party- so what does that mean for them? It means that your client is placing trust in a company that doesn’t trust their company and/or technology so they put it in the hands of a third party. Typically what happens in that case is the solution is purchased and IT Providers and clients come to find out the solution doesn’t work as it should and it happens just when the client is depending on it most. If you or your clients were in a situation like this the last thing you would want to find out is that they’re unable to access their email because their provider’s provider is down.
In addition, LiveArchive is built in with the ExchangeDefender package so unlike your competition we do not charge for basic or extended storage. Lastly, convey to your clients that your solution stands out by offering mail sync. Competing companies do not sync mail back to your server once the service comes back up so you effectively lose mail. Even worse, some don’t give you live access to email while you’re down, they just offer “mail bagging” or “mail queuing” which keeps the mail from being lost but while you’re down – you do not have the ability to send or receive mail.
LiveArchive is just one of the many features that give you the advantage over your competition. For additional tips and selling points, check out these great blogs!
If you have any additional questions, please feel free to contact me directly at: anastasia@ownwebnow.com or 877-546-0316 x 739.
Data Retention: Are Your Customer’s in Compliance?
Data retention and compliance archiving requirements can be a frustrating and easily misunderstood topic, especially when discussing these requirements with customers. What should be understood is that almost every business and organization falls into some type of retention requirement. Whether it is a business that accepts credit cards, or an organization that has employees, a company that deals with financials, or a shop that collects customer information; all are required to maintain records for a certain amount of time to stay in compliance with local, state, and federal laws.
Email, being a significant form of communication and means of transferring data, falls into the retention policy of most laws that require retention of “records.” This makes email compliance archiving a required solution for most businesses.
Beyond regulatory requirements, e-discovery and legal discovery rules mandated by the federal courts, requires compliance with these rules and provides specific limited time to obtain requested records. The cost of e-discovery without a proper archiving and retention policy can be astronomical, considering time and forensic requirements.
Certain industries as well as local, state, and federal governments are highly regulated through legal compliance such as HIPAA for health and patient records, FINRA for financial information, IRS, SOX, SEC, The US Patriot Act, and thousands more. Though other industries are not as heavily regulated, with the vast amount of regulatory laws that are on the books, just about every business is required to comply in one way or another.
The following example is just a small sample of the thousands of data retention requirement laws that are currently in effect.
MSP’s and IT solution companies have a significant opportunity to educate and provide compliance and archiving solutions to ensure customers are meeting necessary requirements. The opportunity provides for adding an additional recurring revenue stream for hosted cloud-based archiving and compliance products, as well as potential project revenue for designing and implementing a company wide retention policy.
While there are hardware-based solutions on the market, the cost of hardware, licensing, installation, and maintenance makes them a much harder sell to customers. Comparatively, cloud-based solutions offer all of the protection, required access, and security without upfront costs, maintenance requirements, and storage limitations.
Though there are a number of cloud-based vendors to choose from, it is important to understand the differences between compliance and archiving solutions from a provider like ExchangeDefender and other cloud solution providers. ExchangeDefender will provide its partners with a Business Associate Agreement also known as a (BAA), which is required for HIPAA compliance. Other providers are quick to point fingers and often times resell 3rd party solutions branded as their own providing little recourse and protection for their partners. As well, some other vendors are not providing solutions that are hosted utilizing SSAE16 standards and auditing practices and procedures.
Compliance and archiving solutions are becoming a necessary requirement for all businesses. As an MSP or IT Solution provider, standardizing on an offering that includes this critical component is an important step in providing the best protection and service for your customers. Whether a business is micro, small, medium, or an enterprise-sized company, the threat of litigation, government compliance, or imposed fines is always a possibility. On top of all of this, providing archiving and compliance as a standard solution for customers provides an additional layer of disaster recovery by providing offsite and hosted availability to customer email information.
Since very few businesses are in compliance, the opportunity to present and provide solutions to customers is great. Begin educating by marketing compliance requirements through typical marketing outlets, discussing these issues with customers at Quarterly Business Reviews, and including compliance and archiving solutions built into managed service deployments. By providing this level of service you will not only be protecting your customers, but you will be protecting yourself as their IT provider.
How do you make sense of a unified solution?
Many MSPs pride themselves on putting together their own custom stack for their customers because they like Company X for this product and company Y for that product. However, when you have multiple platforms interfacing with either other you’re leaving the door open for possible issues. Our recommended approach is a unified platform.
The biggest problem with combining multiple vendors across an offering starts when these third party applications aren’t playing well with each other and you need help to resolve an issue. We’ve all been part of those conversations unfortunately, where you have one vendor refusing to work with another or they are just not putting forth the effort you’d like to see. This is more common place than we’d like to admit. The root cause isn’t that people don’t want to be helpful. The problem that arises that once your data leaves the first provider’s platform, they’re now looking at the great unknown. And that’s IF the other party wants to help, because there are times when you’ll engage a vendor on an issue and you’ll be stonewalled instantly once your question involves another provider.
So what’s the proposed solution?
A unified platform that you can trust.
You already choose ExchangeDefender for arguably the most important piece of technology to your clients, their email. But we offer more. You can use our ActiveDirectory syncing software (XDSync) to maintain password synchronization between their desktop logins, their email, and the ExchangeDefender products. Upon first glance that doesn’t sound like much, that’s because folks forget we’re more than an anti-SPAM company.
Now you have a synchronized password for your clients:
Desktop
Cloud Storage
SPAM Quarantine
Web Sharing
Business Continuity with Contact and Calendar Sync
Compliance Archiving for eDiscovery and long term email storage
Mobile Applications
Those are the positives for your client. If that’s not enough consider this. Next time there’s something up with your client’s Compliance Archive or Business continuity routing, what happens?
You call us, we will resolve it. We will resolve it quickly, efficiently and with as little hoop jumping as possible.
What happens if your email goes down and you don’t know what to do? You call us.
What happens when your clients are having a cloud storage issue? You call us.
Offering our unified platform will simplify your client’s access to technology and your support process. If you have any problems with our services you can always call us. Not an overseas partner of a company we just acquired. We are always here, and more importantly, here for you for our entire platform.
Does this sound good? It should, this is why your clients hire you: they want a single provider they can turn to that can make their IT problems disappear. When there is a problem they count on you and it’s easy to see why you need someone to count on as well.
Building a Sales Case for Encryption
If you’re running an I.T. business trying to understand HIPAA compliance as far as email security is concerned, you’re not alone. I.T. shops are scrambling to find solutions for their clients that are “HIPAA Compliant.” But what exactly does that mean? For the most part, HIPAA compliance states that you need a set of policies and procedures in place on appropriate use and safeguarding protected health information or PHI, processes to validate those policies and procedures are followed, and supporting technology to facilitate secure and protected communications. In my opinion, it does a very poor job at defining with any reasonable detail as to “how” to protect PHI in email form. The Privacy Rule requires a covered entity participating in the exchange of electronic protected health information (ePHI) to have in place appropriate administrative, technical, and physical safeguards to protect the privacy of PHI, including practical safeguards to protect against any intentional or unintentional use or disclosure in violation of the Privacy Rule.
Furthermore, the standard for transmission security (which can be read here: http://www.hhs.gov/ocr/privacy/hipaa/administrative/securityrule/techsafeguards.pdf) has been updated to enforce the use of encryption. It states that covered entities police themselves in regards to the use of public networks, possess a solution to protect ePHI as it is transmitted, and document that solution. The Security Rule goes on to state that it is perfectly acceptable to transmit ePHI to be sent over a public network as long as it is “adequately protected.”
If you’re not confused yet, I salute you. What I have gathered is that HIPAA = security + training + polices + procedures–all of which “should be” monitored and audited for compliance. It is the equivalent of saying, “You shouldn’t speed because you might get a ticket.” In this case, you should provide some reasonable level of security, train your staff and end-users on said security, create policies and procedures to comply with HIPAA guidelines. Otherwise, that “speeding ticket” can have a minimum fine of simply a warning to a maximum penalty of $1.5 million dollars with the possibility of up to 10 years in prison–depending on the severity of the breach (see: http://www.mcguirewoods.com/Client-Resources/Alerts/2013/2/HIPAA-Omnibus-Final-Rule-Implements-Tiered-Penalty-Structure-HIPAA-Violations.aspx).
It’s my opinion that the goal here is to protect the transmission and storage of sensitive patient data while trying not to impose a decisive method on how that data should be protected. While I am not claiming to speak for any government official; in a way, I believe the government body is saying, “Listen, be smart. Do everything in your power and ability to protect data in transit and the storage or that data. And if we deem there to be a compliance issue, we will weigh that violation and determine a suitable penalty.” While there’s a veil of ambiguity that shrouds the strategy or implementation of ePHI compliance, you have to admire any body of government that takes an approach of flexibility–allowing the entities to take a best practices approach to the technology that is available. In fact, as previously mentioned above, technology (or the security of that technology) is only a piece of the HIPAA compliance equation. However, since is mainly a technology blog, let’s talk about how ExchangeDefender’s Corporate Encryption can help you become HIPAA compliant with your clients.
ExchangeDefender Corporate Encryption highlights four major are of concern with thinking about email security:
• Pattern Matching – Pattern-based encryption that can detect credit card numbers, social security numbers, dates of birth and other account-specific data.
• Lexicon Keyword Matching – Lexicon dictionaries can contain words and word patterns that can trigger encryption mechanisms and protect from data leakage.
• Corporate Encryption Mechanisms – Corporate encryption mechanisms can automatically encrypt messages or forward the contents to the administrator for the corporate review.
• Comprehensive Reporting – Comprehensive reporting of all email activity as well as a Compliance Officer (CO) reporting with search capabilities provide proof of regulatory compliance and simplify reporting.
ExchangeDefender Corporate Encryption provides an easy and seamless way for organizations of all sizes to implement content protection and comprehensive control over information being sent through email. Powered by ExchangeDefender, Corporate Encryption complies with the SOX, HIPAA, SEC and local government requirements for information encryption while providing powerful audit and policy wizards to meet organizations unique goals. We provide all these features without you having to invest in expensive equipment and colocations fees. If you have additional question about our Corporate Encryption service or any of our ExchangeDefender solutions, give us a call at 877-546-0316. We will be more than happy to assist you in building a solid business solution portfolio.