LiveArchive To Be Discontinued and Replaced Dec 2023
ExchangeDefender will be discontinuing the current LiveArchive service on December 31, 2023. LiveArchive is being replaced by a new service in Q4 2023 (Oct-Dec 2023).
ExchangeDefender Inbox will be providing the business continuity aspect of LiveArchive. Inbox will give our clients the ability to send and receive emails in real time from the web interface during any outage or service issue.
ExchangeDefender Inbox has been in production for over a year with great customer feedback and partner sales success – clients love it because it’s fast, efficient, and simple to use (conveniently available at admin alongside their SPAM quarantine, bypass, virtual email addresses, and recurring email)
LiveArchive product had a great run for over a decade and numerous releases but it suffered in the SMB/MSP space because users only became aware of it when things blew up. Some faced issues with credentials, access, different UI were only compounded by the technical challenges. Furthermore, most of our partners relied on the product as the backup service and we’ve executed many projects helping our partners export their client’s email as a means of Exchange recovery.
LiveArchive has been used more as a live backup and data recovery service than a business continuity solution (note: NOT the case with Inbox, convenient access and ease of use has many users relying on it as their primary email)
Over the years the business recovery and email archiving projects we’ve helped our partners perform have inspired us to give LiveArchive new life as a reimagined email failover solution that addresses the technical and cybersecurity issues of the current decade!
I’d like to wrap this up with some good news – Yes, you will still have access to over a year of inbound/outbound email. Yes, it will still be FREE and included in the upcoming release which will be announced on September 1st, and remain included in ExchangeDefender free of charge (hint: start learning about Amazon S3 or Minio S3) Another bit of good news is that we’re not about to raise prices either, this new feature set is free to our partners who want to implement their own archiving or backup process.
What’s the difference between LiveArchive and Inbox?
Recently we blogged about ExchangeDefender Project: Inbox and we got a good amount of interest in the beta and just as many questions. We wanted to address the biggest one: What’s the difference between LiveArchive and this Inbox.
The biggest difference is that Inbox is intended to be used as a primary user mailbox, while LiveArchive is meant as a failover for a user whose mailbox is elsewhere (Exchange, M365, Gmail, etc)
Vlad Mazek, CEO of ExchangeDefender
LiveArchive is a great service to rely on when something goes wrong – Inbox on the other hand is meant to be used all the time. LiveArchive is solely a web mail service – Inbox enables you to connect Outlook or mobile devices to it. LiveArchive is a separate web service to which users usually forget credentials or only login when things go down – Inbox is integrated in the admin app and is accessible one click away from the SPAM Quarantines that our users access daily.
They are both great solutions to different IT challenges: LiveArchive for when things go wrong, Inbox for everyday email use. Inbox has one other massive advantage to it that we’ll announce later this fall.
We expect to offer both with ExchangeDefender Pro to reduce support traffic (clients mail tracking requests caused by mail server issues: “It’s in the Inbox”) and because everything in IT can fail and it’s always prudent to have a failover/backup with LiveArchive.
ExchangeDefender LiveArchive Launch!
ExchangeDefender is pleased to introduce the next generation of our email solutions.
We have supported and protected Exchange for over two decades and as well as managing security for every mail server solution on the Internet – trust us, we know email sucks. To help fix it – no matter where your email is, no matter if it’s Microsoft or Google or Amazon cloud – we needed to develop an email server that can run side by side. We are happy to show you the beginning of this adventure next Friday, where we will unveil the new product live… and a little surprise 🙂
ExchangeDefender LiveArchive is getting a major upgrade.
New, modern, responsive web interface that will make Gmail jealous. Potential not just to save your business but build a whole suite of solutions for business continuity, hybrid deployment to save licensing, backup offering, use your imagination. ExchangeDefender has built a mail server from the ground up with the focus on security that still enables your productivity. Join us and see it live! Q&A with the CEO to follow.
Join our upcoming Webinar
Friday, May 15, 11 AM
Registration URL
https://attendee.gotowebinar.com/register/5131389287702229520
We strongly recommend business decision makers and IT personnel attend this meeting. We will be going over the new service launch, implementation and deployment, user notifications, service changes, and the product roadmap. As always, all of this will be done for you and on your behalf so “if you like the email experience you have now, you’ll get to keep your email experience” so if you just want it taken care of you don’t have to do a thing. If you’d like to understand how things will be deployed, changed, and upgraded then please make sure you attend.
Vlad
CEO ExchangeDefender