O365 Security Not Enough – Leaked Files on the Rise
The numbers are quite staggering for Microsoft – in a good way to mention, about 90% of all small business organizations use O365 as a critical application suite. The dependence on these cloud applications are great for productivity, but are not-so-great when it comes securing it.
Here are some quick facts:
25% of phishing emails bypass Office 365 Security
55% of employees admit to clicking on links they don’t recognize
58% of company (sensitive) data is stored in 365 documents.
Microsoft’s infamous cloud suite is known to have been under attack from hackers as they found O365 accounts to be easy targets due to the lack of security protocols.
“Researchers from Barracuda Networks have found that hackers are targeting Microsoft Office 365 accounts with a worrying degree of success.“
Forbes 2019 | Microsoft Office 365 Accounts Under Attack — What You Need To Know
ExchangeDefender’s solution – Cloud App Security
Protect Office 365 applications with advanced multi-layered security, and explore how our solution defends your digital workplace against cyber-threats.
ExchangeDefender’s enterprise-grade
protection works to prevent data breaches, malware, phishing attempts, and
account takeovers.
Our top security features to secure cloud applications include:
Data Security
- 256-Bit encryption in-transit and at-rest data security
- Detect and control accidental and/or malicious data leaks
- Data loss prevention with customizable policies
- Layered Redundancy – ensures secure email storage across multiple networks
- Secure Servers
- Two Factor Authentication / OTP
- Pattern-based encryption
- Multi-level Encryption policies
Threat Protection
- Malicious Attachment Blocking
- Anti-Phishing Policies
- Protection against advanced malware and phishing attacks
- Email domain, attachment, and links screening and quarantine
- Malicious files and folders screening and quarantine
- DMARC Domain Fraud Prevention
- Whitelist/Blacklist Policies
- Automatic Signature Disclaimer
- Network Redundancy
Account Monitoring
- 24/7 U.S based support
- Real-time Reporting
- Receive alerts via email/text when unusual activity is discovered
- Full visibility into login locations, sharing and downloading activity
- Detect and control unsanctioned applications with risky permission settings
- Automatically prevent account takeovers with policy enforcement rules
ExchangeDefender’s cloud application security is vital to the modern business, ensuring advanced protection for the storing and sharing of critical data.
Our zero-trust solution provides O365 users immediate protection ensuring peace of mind for organizations who need to secure O365 – the application, the users, and the data that is stored within it.
To learn more about ExchangeDefender’s Cloud App Security Solution, click here.
Secure File Sharing – A Mega Feature for the Digital Workplace
It was 1985 when the File Transfer Protocol (FTP) was standardized to enable users to access and transfer data securely between computers. Gone are the days of physically handing those manila file folders to your co-workers over the top of your cubicle.
Key File Sharing Facts:
83% of employees say they waste time every day tracking, sharing, or finding the correct version of a file.
55% of employees have used their personal email to transfer business documents.
By 2022, more than half enterprises will rely on a content collaboration platform.
What is ExchangeDefender Web File Sharing?
ExchangeDefender Web File Sharing was designed to provide easy-to-use file sharing that also embraced corporate needs to access control, encryption and content expiration.
As the information we exchange with our peers and clients grows in size and includes rich content like video and music, the complexity and bandwidth demand of traditional file sharing protocols is starting to limit our ability to share content easily and securely. ExchangeDefender Web File Sharing enables you to do just that and provides scalability and flexibility without additional licensing fees.
Top Features:
100GB File Storage per user
100 Gb of secure storage is available per user.
Unlimited Documents
Add unlimited documents per library.
Unlimited Libraries
Add as many file libraries as you need.
Large File Limit Capacity
Upload files up to 250Mb in size.
Unlimited Recipients & Groups
Add as many recipients and groups as you need.
Full Reporting
Full reports for all portal activity.
You Can Quickly Create Libraries for Easy Document Sharing and Collaboration.
ExchangeDefender Web File Sharing makes it easy to quickly share a ton of large files without relying on email, clunky file servers, or cloud services primarily designed for file sync.
Reviewing New Documents, Uploads and Comments are a Breeze
View and manage documents in your library, set automatic expiration, and get email notifications when new files are added by your coworkers, or downloaded by your clients.
Control Access and Content Shareability
WFS offers features like password-protect, invite-only, public vs. private links, and more to ensure the security of the business information being shared.
Get setup in seconds.
Our solution provides a single dashboard that makes team collaboration easy, secure, and accessible 24/7.
To learn more about ExchangeDefender’s Web File Sharing solution, click here.
ExchangeDefender Advanced Threat Protection
Email is the most common security threat for all organizations, with 88% of companies suffering a data breach due to lack of proper email security protocols.
Email-based attacks affect the entire organization, not just the single user who clicked on the malicious link, or downloaded the virus-infected attachment. It takes just one harmful email to get past your defenses to cause critical damage throughout your organization.
What does Advanced Email Security mean for us?
ExchangeDefender Advanced Email Security provides the most secure email suite that protects against SPAM, viruses, malware, and phishing attacks. Compatible with all major email service providers – including Office 365, on-premise Exchange, and G-Suite for Business.
Our solution: ExchangeDefender Advanced Threat Protection
The Advanced Threat Protection helps defend users against threats hidden in emails, attachments, and links. It goes beyond the average business email protection; we even dare to say its stronger than Microsoft’s Advanced Threat Protection. See how we compare with their ATP, hint: we offer more security features than ever.
Our Top ATP Features:
Malicious Attachment Blocking
Protects against unknown malware and viruses, and provides zero-day protection to safeguard your messaging system.
Safe Links
Proactively protects your users from malicious URLs in an email message.
Anti-Phishing Policies
Checks incoming messages for indicators that a message might be a phishing attempt.
Real-time Reporting:
Real-time reporting that enable your security and compliance administrators to focus on high-priority issues, such as security attacks or increased suspicious activity.
Whitelist / Blacklist Policies
Email access control mechanism that allows email senders through, except for senders who have been denied access.
DMARC Domain Fraud Prevention
Protects your brand and the people who trust it from suspicious and infringing domains.
Click here to see full features
The powerful email security suite offers a multi-level protection against email-borne attacks, and also includes advanced threat protection features like Malicious Attachment Blocking, Anti-Phishing Policies, and Domain Fraud Prevention.
Learn more: Advanced Threat Protection
Every Business Email Needs Anti-Phishing Protection
What is Phishing?
In recent years, spear phishing attacks have been on the rise, and have costed American businesses millions of dollars per year in time and resources.
Phishing is a fraudulent attempt via email to obtain sensitive information like username, passwords and credit card details. This type of attack is tricky because the phishing email appears to be from a trustworthy entity like Netflix, or Apple for example.
Furthermore, the phishing email typically has a call to action, and directs the user to a website via a link within the email. This website then asks the user to update personal information – and boom, your information now is in the hands of hackers.
According to a recent study by Verizon (2019), over 80% of security compromises start with a spear phishing email. ExchangeDefender can help you eliminate spear phishing threats or just provide notifications to your users when they get tricked into clicking on a link leading somewhere dangerous.
The solution: ExchangeDefender Spear Phishing Protection
ExchangeDefender provides the most sophisticated and most comprehensive real-time protection from email phishing threats through ExchangeDefender Phishing Firewall, External Sender flagging, real-time databases of safe and dangerous sites, and flexible phishing content handling policies.
The Basics:
1. ExchangeDefender’s phishing protection works on every device that is wifi-enabled with the ability to receive email.
2. There is no download or installation required for the security feature.
3. Our email spear phishing protection enables you to whitelist and blacklist email addresses and domains.
Spear Phishing Protection Highlights:
Phishing Firewall
ExchangeDefender rewrites the URL of links in HTML emails and redirects you through our cloud filtering service that can alert or block threats you may inadvertently click on. (Learn More)
Flag External Emails
ExchangeDefender modifies the subject of messages received from outside of your organization, so nobody can ever mistake a message from external source or a coworker. ([EXTERNAL])
Blacklist / Whitelist
ExchangeDefender Phishing Firewall allows organizations, domains, groups, and users to maintain a list of safe and dangerous web sites, to which traffic should be allowed to pass or be blocked.
To learn more about ExchangeDefender’s Email Phishing protection and how it works, click here.
You can also explore our advanced email security suite that includes phishing protection, and so much more!
ExchangeDefender Live Archive offers businesses email outage protection
ExchangeDefender’s Live Archive solution offers uninterrupted access to live and archive email via the cloud. It enables organizations to access their email even when service disruptions occur, without customers knowing that there is an internal outage in progress.
The basics of Live Archive:
It’s Always On, and Running
Always have access to your email even during service interruptions.
It is Easy to Setup
Get up and running in minutes, there is no training required.
No Downloads Required
No software installations, no manual switches, and does not require management or maintenance.
It’s mobile friendly
Enjoy 24/7 access to your emails no matter where you go.
Live Archive is an enterprise-grade email continuity service that lets you resume work after a service interruption, or other technical malfunction.
Powered by our custom solutions in multiple data centers, LiveArchive delivers a vigorous and resourceful solution that is secure, and reliable! The best part of all is that – LiveArchive is always-on, constantly archiving your sent and received mail for up to one year. No maintenance or management to worry about in case of an outage. LiveArchive is continuously uploading your mail whether your system is up or not.
Live Archive Top Features:
Secure Servers
We offer email continuity using our secure standby servers to archive emails instantly.
Real Time Archiving
Live Archive is always on records emails in instantly powered by our mail systems with data center redundancy.
One Year Storage
Receive up to 1 year of inbound and outbound mail accessible via our LiveArchive website. If you’re looking for long-term storage for email compliance, see compliance archiving.
Active Sync
It allows for you to sync your contacts, calendars, appointments and everything else in Outlook. And gives you the option to search and manage those items.
So, How Does Live Archive Work?
It’s as simple as typing in livearchive.exchangedefender.com, or livearchive.us and logging on to your account using your credentials. You are able to send, receive, forward and search, any of the mail that you need which we have rescued for you. Our inbound and outbound servers are simply an in-between step to your email being sent; as it is going to and from your mailbox, your correspondence is being saved in our servers for you later.
ExchangeDefender Support for End Users
One of the first announcements of 2020, covered during our most recent webinar , concerned support and our overall improvement of the platform that now serves a far wider audience than ever before.
We’re often asked to work with third parties, contracted or part time IT staff, client vendors, and everyone else that touches the email ecosystem.
Since we’re closer to our client’s email than even their own Outlook, we can help solve problems before anyone is even aware of them. Sometimes that requires us to work with 3rd parties and now we’re making that super easy, too. Just point your browser to:
https://ExchangeDefender.com/help
Traditionally we’ve worked only with the IT Professionals part of the world (MSP, VAR, CIO) but as more business processes enter the world of email and DNS, we’re often working with external parties who need help with our platform but don’t necessarily work for an IT management company nor for our client. We’re still here to help, and we start through the help site.
What sort of issues do we expect to handle through this?
Compliance requests. RBL/SPAM delisting/whitelisting requests. Misc problems with delivery or configuration. CRM or platform integration issues. Development automation. IoT restrictions and alert delivery. Outlook amnesia. If it relies on ExchangeDefender, we’ll take a look at it. Just go to /help and we’ll find someone that can help.
Sincerely,
Vlad Mazek
CEO
ExchangeDefender
P.S. This is just one of the many enhancements you’ll be seeing this year. We’re going to make significant headway in self-management this year and our support will be on par with that.
ExchangeDefender Releases 2020 Strategy
The ExchangeDefender 2020 webinar was a success with partners tuning in to hear about new services arriving this year, click here to watch video.
ExchangeDefender’s CEO, Vlad Mazek hosted the recent talk in which he revealed to partners, the future of ExchangeDefender in 2020 when it came to its technologies and its client support services.
According to the webinar, there are five major areas of focus in which the company would like to strive for better this year, to include:
- ExchangeDefender would like to be the best when it comes to overall email security
a. Clients are already aware of the true value of ExchangeDefender being at the top of its class within the IT industry for advanced email security.
b. Our company will be investing more resources into developing even stronger security solutions with advanced security protocols to defend against tomorrow’s threats.
c. We will be investing time into educating users on how to protect their data. - Short circuit the problem escalation and resolution process
a. ExchangeDefender is looking to improve the troubleshooting capabilities within the support portal to encourage self-service.
b. Our company will also improve the resolution time by enabling users the ability to fix common email errors.
c. On the backend, the developers are designing NEW ways to increase proactive monitoring, and reporting to identify issues before they become a problem. - Re-structuring ExchangeDefender service offerings so that they make business sense.
a. 2020 will usher in a new way to deliver our service offerings with the introduction of XD Service Plans.
b. XD service plans were designed from our current client base, and the services that they are currently subscribed to with ExchangeDefender.
c. These plans range from Email Security, Email Archiving, to a full Email Resilience suite that includes a curated selection of our top solutions. - Be more available and responsive to quick questions and real-time millennial-talk
a. ExchangeDefender realizes that although we have some of the fastest response times in the industry, there is always room for improvement.
b. Summer 2020 is the expected release of the live support chat platform that is accessible inside of the portal where users experience problems
c. We will also see a smart integration of XD support with partner notifications and escalations. - Offer enhanced services and support for pain point items/services
a. Generally, our company would like to become stronger in identifying pain points for our users both in our products, and with our support.
b. To relieve these pain points, XD is looking to invest time and resources into creating a proper Knowledgebase / Documentation area that is segmented by the time of user – SP, Admins, and End users.
ExchangeDefender 2019 Best Practices – What worked?
2019 has been a challenging, yet rewarding year for ExchangeDefender with the development, and full release of brand-new UI upgrades (Support and Admin), along with 20+ new features to maximize our profitable service portfolio.
Our CEO Vlad Mazek will be leading an informative discussion about the most successful strategies in 2019. We’ve covered a lot about our strategy and it’s been refreshing to see so much adoption of the new services.
- New ways that our partners are finding a way to win with ExchangeDefender,
- Opportunities to protect and serve clients on Office 365/AWS/Google, and the new services we’re bringing out of beta in 2020.
Join us on Monday, December 23rd at Noon Est for our final webinar of the year. We’d love to share with you what we’ve learned, as our partners have grown their business to larger corporate contracts. 2019 was a year of progress and learning, and we’ve received a ton of experience with direct clients and would love to share our success strategies that you should be taking advantage of as well.
Webinar RECAP: Introducing Brand New Admin UI and New ExchangeDefender Services
On Wednesday, November 13th, I got the pleasure of introducing our partners and clients to several new services from ExchangeDefender:
– New ExchangeDefender UI for users
– New Wrkoo Calendar and Appointment Booking feature
– New Postmaster support service for Exchange/ExchangeDefender Pro
Our development team has been working like crazy to bring all these features to our clients and we’ve had a ton of beta testers enjoying both solutions for weeks with no major problems (but lot’s of feature requests that we look forward to adding to the product).
ExchangeDefender UI / UX Upgrade
Our current strategy is to make sure the ExchangeDefender service enters 2020 with the brand new UI across all login levels and services. All these new services are coming with improved security, more functionality, and are significantly faster.
Wrkoo Calendar & Appointment Booking
Our strategy of rolling some Wrkoo features to the ExchangeDefender client base continues with our calendar module. In addition to the Password Vault, which is also available free of charge to our ExchangeDefender Pro clients, Calendar and Appointment Booking modules will be available for free as they are key to our strategy of offering a full groupware solution by January 2020.
The calendaring option adds everything you’d expect from a modern calendar and appointment sharing application, but built for groups and businesses. A public appointment setting site is integrated, allowing web site visitors to request an appointment after seeing the available schedule – with Wrkoo handling all the collisions, registering users, setting up meetings and free/busy status.
In terms of scope, this is the largest non-ExchangeDefender to date and a requirement for our new groupware service. In terms of feature set and functionality, it significantly exceeds what is currently available.
Postmaster Support
ExchangeDefender has spent 2019 improving support and troubleshooting automation which has resulted in savings of thousands of hours and support requests. We’re stepping it up even further with a concierge service to help with message tracking, NDRs, and DNS-related email delivery problems.
The new site will help users automatically detect common problems with their setup or configuration. After collecting basic information, it will then be assigned to a case manager that can effectively work with sender, recipient, and other interested parties to resolve the problem.
In conclusion
Take a moment to watch the webinar. There is so much context and background to our strategy.
https://www.exchangedefender.com/media/XDUICalendar.mp4
As this is our last webinar for 2019, I wanted to personally thank you for all your business and your trust. We have worked like crazy this year to get these features to you before 2020 and in our opinion we are light years ahead of where we were at this time last year. I’m sure you can tell from the excitement in my voice that we believe these new features will be significant game changers for our partners and clients and we’ll continue working on developing solutions to the continuing challenges in security and in productivity.
Sincerely,
Vlad Mazek
CEO
ExchangeDefender
ExchangeDefender Phases Out “Essentials & Exchange Hosting Essentials” Services
Everyone on record by December 31st, 2019 will be grandfathered into the service.
You’ve got 45 more days to sign up for ExchangeDefender Essentials and Exchange Hosting Essentials in their current form with all the current benefits and features.
In 2020, we will start offering a new Essentials service that is more competitive with the entry level offerings from Microsoft, Google, etc.
New accounts will not be compatible with Office 365, Gmail, or other cloud based email services, a territory that ExchangeDefender Pro is far better suited for.
The service will be slightly more affordable but will no longer have options to add on Encryption, Web File Sharing, LiveArchive, Compliance Archive, corporate & MSP branding, and other enterprise-ish features. If these features are important to you and you have open leads, please make sure the orders are placed by Christmas.
Between the lines:
ExchangeDefender Essentials line has had a great run but over the past two years we’ve noticed a trend – clients are either going for the cheapest option, or they are signing up for all the bells and whistles that come with the Exchange and ExchangeDefender Pro line of services. The original intent behind Essentials was to create a “make it your own” version where companies that didn’t need Encryption or LiveArchive could save a few bucks and get an enterprise product that scaled with the organization as it’s demands grew.
We’re hoping that announcing the phasing out of the current licensing will give existing leads an incentive to get signed up and grandfather in the features at a discount.