So You Think GDPR Doesn’t Apply to You?
That Four Letter Monster: GDPR
We know – you’re tired about hearing about GDPR – and you’ve probably received a billion emails about it from marketers all over the world urging you to “confirm” your subscription. As our CEO recently posted on Facebook:
“There were two kinds of IT people this week on Facebook – those that whined about
GDPR and those that got richer as a result of it.”
You can hear more of Vlad’s unfiltered thoughts on GDPR in the Game Changer webinar held earlier this month, but needless to say the GDPR is something that is here to stay and with every public privacy breach the notion of government regulation worldwide is going to start with GDPR as the foundation.
What this means for you – regardless of whether you’re the CIO or an MSP partner – is that client data privacy, disclosure, search, and reports will start consuming more of your time.
Do you currently have a solution in place that can quickly tell you what sort of data you have on your clients? Beyond your CRM.
What about the invoices that get emailed out with account numbers and addresses?
What about any contracts or agreements that got emailed back and forth?
I think you see where we are going with this: you need to prepare your IT for eDiscovery even if you don’t have urgent, current, and pressing reason to do so. Penalties for exposing financial data are extreme and the more the world gets used to privacy disclosure and where client data may be stored the more requests and inquiries you will start seeing. Businesses (aka “people with money”) are the low hanging fruit that will be sued first.
This is by no means a new trend: We have been selling Compliance Archive and Corporate Encryption for years but GDPR has really put the demand for these products into a new gear. For our partners, this has significantly increased both sales and service requests that are a giant opportunity for many to be ahead of the curve and regulatory changes worldwide.
Get ready for it today and call us – we have the products, the service, documentation, marketing collateral and back office legal support –
all you need to do is present it to the client and can help you do the rest.
Three Simple Ways To Begin Regulatory Compliance Archiving
Have you been putting off offering or relying on Compliance Archiving to meet regulatory compliance requirements? If so, you’re among friends as most businesses tend to view it as a form of a backup until they receive a letter from a law firm. Recently we published a quick and informal techie-free post about business continuity and we wanted to do the same for archiving because the #1 thing that will keep you out of trouble is making sure your entire organization is on the same page.
With that in mind, here are three steps that your organization needs to follow to get started with Compliance Archiving:
Step 1: Understand how your organization communicates
If you only knew what everyone did and what they had access to, things like security and compliance would be a non-issue. In the real world, organizations have a revolving door of staff, vendors, clients, laws, and projects that is constantly spinning. The notion that you can get something to manage it all, held together by IT staff and automation, is nothing short of a fantasy. Or rather, a nightmare, because you’ll get in trouble over one thing that was missed and went wrong not a million things that went right.
Our Compliance Archiving touches every message in your organization: doesn’t matter if it’s a message you sent to a client, a message you received from a vendor, or an interoffice email you sent to a coworker – we get them all. The important thing in step one is identifying the people and making sure that the way you communicate is set in stone: “We communicate with everyone through @ownwebnow.com email addresses, every ticket, every update, every inquiry, every quote, every bill pay – everything either comes from or is cc’d to an @ownwebnow.com address.”
Step 2: Get a grip on your devices, apps, and processes
Convenience is the enemy of order. And if you’re going to run a business, you cannot have everyone do exactly what they want to do. Yes, Subway will make your sandwich any way you want them to, but if you walk in and order a key lime cheesecake you’re going to be hungry. Same method applies to all the devices, apps, processes, etc. The simplest, most common sense, most effortless thing to do is to just give everyone that works on your behalf an email address on your infrastructure and have them use that email for all company communications.
If they use something else, and for some reason you wish to permit that rule change in your business, request that everything is cc’d to a local shared mailbox where you can keep ownership of it. Don’t make a big deal out of it – we get our office beer and red solo cups from Costco – and believe me we don’t have a massive asset inventory tracking system around it with people signing off on stuff left and right. We just take a picture of the receipt/order form and email to a receipts@ address – done.
Step 3: Get a regulatory compliance plan
The worst thing you can possibly do is start thinking about a plan when you’ve received a request for information or a legal hold. The good news is, step #3 is the simplest one because it’s just a matter of calling us at 877-546-0316 and talking to someone about implementing the Compliance Archiving solution. The complexity isn’t in the technology, it’s with the people and the constant sprawl of apps and devices that hold vital corporate information.
The great news about what we offer with our partners is that anything going in and out of your company can be screened, monitored, reported, and produced on demand or automatically for just a few bucks a month. The biggest challenge is knowing what to do – and you have to actually get started.
We look forward to serving you and making regulatory Compliance Archiving a breeze.
VIDEO: Live Archive keeps emails up, and running!
So here is something that has always worked for me: everyone hates outages. Regardless of why I’m invited to speak to anyone about ExchangeDefender, and the billion problems we solve, I am here to help you with just one thing: uptime. If things are working, we can sort everything out, but the fear of the new unknown solution causing downtime is the #1 thing your client is thinking about. So address it first.
Posted by ExchangeDefender on Thursday, March 29, 2018
What’s this video about? Live Archive.
So here is something that has always worked for me: everyone hates outages. Regardless of why I’m invited to speak to anyone about ExchangeDefender, and the billion problems we solve, I am here to help you with just one thing: uptime. If things are working, we can sort everything out, but the fear of the new unknown solution causing downtime is the #1 thing your client is thinking about. So address it first.
What is Live Archive?
Access your email via the cloud when outages happen.
Organizations are constantly facing internet and email outages, maintenance cycles and service unavailability. The key to productivity is being able to access your email even when outages happen Exchange Defender LiveArchive Business Continuity is the solution.
As you send and receive email, we make a copy and store it on our network – when you experience an outage you can just pull up a webmail system on your computer, tablet, or phone and continue where you left off.
Visit Exchange Defender: Email Security, Archiving, and Business Continuity solutions