ExchangeDefender WebUI: New Features & Enhancements! 🚀

As mentioned in the previous blog post, our new Web Services infrastructure is coming with a ton of new features, new UI, and new faster way of rolling things out that can help benefit & secure everyone.

In the previous post we discussed the scope of the update – rolling up over a decade and a half of legacy features, hacks, services, automations – all into a modern web services world where we can start rolling out features faster.

The biggest problem we are trying to solve now is how to quickly deploy efficient solutions. Most of the development time isn’t in actual coding or rollouts, most of the time is in design and confirming that users are able to quickly and effortlessly rely on them. Past service design was built over the years, as we helped our clients mitigate one security problem after another. Restructuring it will make things far smoother and easier to use.

Note the three single icons next to teach message checkbox. Tapping them on a touchscreen interface or with your mouse triggers the action to Release, Allow Sender, and Review. Icons aren’t very intuitive though – so we see people click on the checkbox and scroll all the way to the top to release a message.

Consider a new modern UI where icons become buttons. Would that change user behavior? Good news is that this will no longer be subject to opinion or guess but hard data as every element of our page will give us actual feedback about how the new feature is being used and how it’s performing:

By leveraging actual usage statistics and better insight on the backend, we can rely on AI to provide a far better level of service with a way faster delivery. In other words, we can respond to security problems faster.